I send in meter readings when requested, but my bills are calculated with estimated figures. Why?
Best answer by Angelabikerbabe
Hi it depends when you submit your readings. For example, If you submit them 2 days before your payment date, PP will estimate the usage for the last 3 days, but use your readings for the rest of the month.
When PP request my readings , I don't send my readings until the last day possible. Ie PP say they need them by 1st, I send mine 31st. And mine are not being estimated.
However, when you submit your next ones, previous ones will be adjusted. Hope this helps.