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  • 14 February 2019
  • 2 replies
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Why do I have to bother sending a meter reading when my bill is then estimated?
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Best answer by Angelabikerbabe 14 February 2019, 22:01

Hi, is there only a part of your bill estimated. Cause it depends when you submit your readings. For example, If you submit them 2 days before your payment date, PP will estimate the usage for the last 3 days, but use your readings for the rest of the month.*
When PP request my readings , I don't send my readings until the last day possible. Ie PP say they need them by 1st, I send mine 31st. And mine are not being estimated.*
However, when you submit your next ones, previous ones will be adjusted. Hope this helps.
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Userlevel 7
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Hi, is there only a part of your bill estimated. Cause it depends when you submit your readings. For example, If you submit them 2 days before your payment date, PP will estimate the usage for the last 3 days, but use your readings for the rest of the month.*
When PP request my readings , I don't send my readings until the last day possible. Ie PP say they need them by 1st, I send mine 31st. And mine are not being estimated.*
However, when you submit your next ones, previous ones will be adjusted. Hope this helps.
Userlevel 7
Badge +10
hi Sharon
I'm assuming you've been a customer for a while, and it isn't your first or 2nd statement?
Can you have a look at the later statements and see if any of the readings you've submitted appear on them?
(Sometimes earlier statements are estimated as the opening readings haven't been verified)
Sharon1960;23616:
Why do I have to bother sending a meter reading when my bill is then estimated?

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