22-09-19, 07:05Hello mary00000000, This will most definitely be because there's a debt on the account and that will be likely due to the fact you haven't told...2 replies | 146 view(s)
22-09-19, 07:01Hi Jon, That's strange that they didn't install it at the same time as the meters - did they say why? Maybe the engineer didn't have any left in...3 replies | 118 view(s)
19-09-19, 07:50It depends on what version of smart meter you have Nige B - if it's a SMETS2 then PP should be getting readings from it unless there are other...3 replies | 118 view(s)
19-09-19, 07:48Hi there, This is a community forum where PP members will try to help as best they can but to contact the PP team directly you're best going to...2 replies | 61 view(s)
19-09-19, 07:47Yes they will work but it might take some time. The thing that concerns me is you say they've just been installed - how recently? There might be a...3 replies | 102 view(s)
04-09-19, 18:10Hey book lovers! Can't say I'm that much of a reader but I have a couple of favourites that I read every couple of years and I try and read a bit...55 replies | 4657 view(s)
02-09-19, 20:01Oh I would absolutely love a Tesla Jon1 but 1. I've got no idea how on earth you would even buy one; do they have showrooms?? and 2. Struggling to...32 replies | 2424 view(s)
30-08-19, 22:16Hi there surferrob and welcome! It's true that Pure Planet do not have a call centre however they're usually pretty good at getting back to you...17 replies | 372 view(s)
30-08-19, 22:07Hi there GeorgeRB91 and welcome! Have you just had the smart meters fitted by Magnum/Pure Planet? If so, give it a couple of days as there are...1 replies | 317 view(s)
30-08-19, 12:33Hi woz I'm on PCP with Kia and have been for years and years. I just go back every 2 years and get a new one. Leasing is bad for me because I do so...32 replies | 2424 view(s)
29-08-19, 18:03Hey everyone, So Ill probably be in the market for new car in a few months when I speak to Kia about my current deal (diesel Sportage) and wondering...32 replies | 2424 view(s)
29-08-19, 17:52Hi G4RHL Doesn't happen all too often but it does depend where you are in the country and note that smart meter networks and phone networks are...4 replies | 436 view(s)
29-08-19, 17:48Hello there Whenever you're concerned with a bill youve had the very first thing you should do is check the readings that have been used as X Driver...2 replies | 148 view(s)
28-08-19, 07:10Hi there Mel, Not much to go on with your message but I assume you mean installation of SMETS2 meters? There are plenty of stickied threads at the...2 replies | 364 view(s)
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- 20:16 - woz quoted MrSmart in post My tariffhi mrsmart or by asking the met...
- 15:15 - MrSmart quoted Jon1 in post My Smart Meter InstallationTerribly sorry Jon1 you wanted the IHD a...
- 13:52 - MrSmart quoted Jon1 in post My tariffJust to note that the nat...
- 13:44 - woz quoted MrSmart in post Dumb meter turning Smarthi MrSmart βare you saying th...
- 21:18 - Tspalding48 quoted MrSmart in post Second generation smart meters (SMETS2) pilot for Pure Planet membersHi there I assume you were ...
- 21:08 - MrSmart quoted puddleshark in post I was 2 days late submitting my meter reading, how can I override the estimated one?Hi there, I'm new to Pure Pla...
- 21:06 - MrSmart quoted Tspalding48 in post Second generation smart meters (SMETS2) pilot for Pure Planet membersYou requested my location. It's ...
- 21:04 - MrSmart quoted Katymews in post How long does it take to switch to Pure Planet?I signed up a couple of month...
- 10:47 - Gerald2756 quoted MrSmart in post I sent an opening reading, why is 'estimated' showing on my statementHi Gerald, This sounds to...