Marc
Community Manager
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- Join date
- 02-01-18
- Last activity
- 25-04-19 17:31
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This page has had 13,147 visits
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Older Activity
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25-04-19, 17:31Marc replied to a thread Old Gas supplier didn't receive the meter reading from Pure Planet in Ask the CommunityHi Nanou83 Welcome to the community! Thanks for posting. :up: When did you switch to PP? Strutt G is spot on, it takes up to six weeks for opening...3 replies | 53 view(s)
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25-04-19, 17:23Hi Dinesh Welcome to the community! Thanks for posting. :up: The closing reading from the old meter will be done for you. It's sent to the energy...3 replies | 51 view(s)
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25-04-19, 17:19Hi Fran1963 What's up? Is there anything that we can help with here? (Also, if you think we can't help, check out this FAQ on how to make a...2 replies | 51 view(s)
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25-04-19, 17:16Spot on Gwyndy Nice one for helping out a fellow community member! :raisinghands: Your reply has been picked as the 'best answer' :)3 replies | 69 view(s)
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25-04-19, 14:54Hi Jeantimbre Welcome to the community! Thanks for posting. Have you signed up to the Priority Services Register? A bit more info on PSR here from...2 replies | 39 view(s)
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25-04-19, 14:16Hi Angelabikerbabe Just to say that Niall from our Member services team has emailed you today :up:25 replies | 268 view(s)
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25-04-19, 10:35Hey @talldave @The Thinker @ChrisH @Jowl @woz @Gray4276 I'm sort of catching up on this having been away over Easter. As @Nataly posted above...19 replies | 257 view(s)
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25-04-19, 08:51Marc replied to a thread Anyone fancy joining us on a visit to a solar farm? in All about renewablesGood morning Lenny Strutt G Cool bananas (as the youth say these days) :joy: I'll get that date confirmed and DM you guys info about trains.14 replies | 206 view(s)
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25-04-19, 08:44Nice post Lenny :up: I'm very interested to see what Members would like to put into Room 101;) For me it has to be anyone who folds their empty...2 replies | 38 view(s)
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25-04-19, 08:41Hey woz Well spotted! :muscle: Not intentional. It's been on our to-do list for a while.....2 replies | 47 view(s)
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25-04-19, 08:37Good move Angelabikerbabe Best not, just in case it makes things worse. I'll find out what's happening from the guys :up:25 replies | 268 view(s)
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24-04-19, 14:45Marc replied to a thread Anyone fancy joining us on a visit to a solar farm? in All about renewablesHey Strutt G Lenny Daspy Nice one! The date we have in mind is Thursday 16 May. How does that work for you?14 replies | 206 view(s)
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24-04-19, 14:42Ouch :joy:81 replies | 4323 view(s)
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24-04-19, 13:32Marc replied to a thread Smart meters update April 2019 - pilot registrations now closed, 400 more installations coming next in Smart metersHey Jowl Thanks for this. You're right, it's not great and we're talking to Magnum about improving the communication. For now I can confirm the...6 replies | 325 view(s)
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24-04-19, 12:23Marc replied to a poll Who are the most powerful personalities in environmentalism? in All about renewablesAnyone else here wondering why the Queen is on this list? :confused:4 replies | 70 view(s)
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24-04-19, 12:12Not as much as I'd like to know Bev ;) But yes I'm trying to learn more as I go. People do Masters degrees and doctorates in this stuff!14 replies | 216 view(s)
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24-04-19, 12:01Marc replied to a poll How can Pure Planet encourage adoption of electric vehicles and support our Members who already own EVs? in Electric vehicles and hybridsGreat input Jon Godfrey :raisinghands:35 replies | 2933 view(s)
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24-04-19, 11:52Marc replied to a thread Pure Planet is not interested in keeping Members’ credit and the purpose of Direct Debit reviews in Welcome and latest newsHi Jamesbrighton Have a read of this post which is our most recent update on smart meters :up: Please keep sending us readings for gas too. It'll...34 replies | 1270 view(s)
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24-04-19, 11:45Hi Angelabikerbabe woz ​Did you press the button?25 replies | 268 view(s)
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24-04-19, 11:15Marc replied to a thread Happy 2nd birthday to the Pure Planet Community! in Welcome and latest newsWe love it Jowl :o Thanks for that lovely comment13 replies | 396 view(s)
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24-04-19, 11:14Outstanding Photoshop skills there woz And yes it was bonny Paris. The Hilton? Yeah right :joy: Got some quite interesting pics (still to be...81 replies | 4323 view(s)
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24-04-19, 11:11Marc replied to a thread Smart meters update April 2019 - pilot registrations now closed, 400 more installations coming next in Smart metersHi Gmac Great question! Magnum will call you. Then there's an email to confirm date and time. We're also looking at calls/texts the day before,...6 replies | 325 view(s)
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24-04-19, 10:43Marc replied to a thread Smart meters pilot update March 2019 - new installations booked, hundreds more coming next in Smart metersHi all Here's the latest update on smart meters for the community. We've also got a new web form to register your interest in getting one :up:69 replies | 3788 view(s)
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24-04-19, 08:54Marc replied to a thread Pure Planet community - welcome, introduce youself, getting started in Welcome and latest newsWelcome to the community Gwyndy :D We can't have too many cat photos here IMHO. Wonderful pics you've posted!77 replies | 14655 view(s)
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20-04-19, 13:43I’m pretty sure it’s pronounced the same here.........81 replies | 4323 view(s)
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17-04-19, 15:54Marc replied to a thread Second generation smart meters (SMETS2) pilot for Pure Planet members in Smart metersHi all. I've posted an update over here. The first part of our pilot testing is complete. Over the next few weeks we'll install a further 400 meters....899 replies | 41664 view(s)
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17-04-19, 15:42Marc started a thread Smart meters update April 2019 - pilot registrations now closed, 400 more installations coming next in Smart metersHi everyone Thanks for offering to be part of our smart meter pilots! The response has been brilliant.:raisinghands: The first wave of about 30...6 replies | 325 view(s)
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17-04-19, 15:07Marc started a thread Pure Planet app update - 7.19.1 has new home move form, change email address, better usage graphs in Welcome and latest newsHi everyone Just to let you know we’ve got an updated version of your Pure Planet app. Version number 7.19.1 has some cool new features. :D ...11 replies | 264 view(s)
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17-04-19, 13:52Marc replied to a thread I am not a pure planet customer, the previous owners of my new house were and I need the MPAN in Ask the CommunityHi laura29 Also I've just replied to your DM too :up:8 replies | 82 view(s)
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17-04-19, 13:50Marc replied to a thread I am not a pure planet customer, the previous owners of my new house were and I need the MPAN in Ask the CommunityHi laura29 If you go to Menu > Help and tap on WattBot you'll be able to message our team. Here's a FAQ which may help.8 replies | 82 view(s)
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17-04-19, 10:45Hi Vasilu Welcome to the community! Thanks for posting. :up: (FYI I've merged your two posts into one place. This is just to avoid having dupliate...4 replies | 57 view(s)
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17-04-19, 10:13Marc started a thread Pure Planet Community Spotlight April 2019 - Scubaseahorse in Welcome and latest newsThis month the Pure Planet Community spotlights shines on member Scubaseahorse :D Boasting one of the best usernames in our community ;)...12 replies | 244 view(s)
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17-04-19, 10:01Hi Maycocozza Nice one for your post. Angelabikerbabe is spot on. :) Here's a little more info about smart meters. Hope that helps :up:2 replies | 41 view(s)
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17-04-19, 09:57Hi John1 You've had a reply to your other post over here with answer :up:3 replies | 128 view(s)
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17-04-19, 09:53Marc replied to a thread I am not a pure planet customer, the previous owners of my new house were and I need the MPAN in Ask the CommunityHi laura29 Welcome to the community! If you send our Member services team the address of the property they can look it up. Simply message them...8 replies | 82 view(s)
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16-04-19, 17:28Hi Ausieguy Are you waiting for a final bill?2 replies | 53 view(s)
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16-04-19, 13:54Hi GreenyGreen Yes. As I outlined (but maybe didn't make perfectly clear, point taken) in my post above :point_up: is that PP uses Method 3 of...14 replies | 216 view(s)
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16-04-19, 12:38Easter is here and we wish all Pure Planet Members a wonderful long weekend break. We’ll be closed on Friday 19 April and Monday 22 April. ...1 replies | 150 view(s)
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16-04-19, 12:14Thanks @Strutt G that's very kind of you. It's a hobby (yeah OK also a dream that one day I'll pack a light bag with a camera, pick a direction,...26 replies | 690 view(s)
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16-04-19, 11:55Hi Angelabikerbabe Niall from our Member services team is checking this out for you. He's emailed you asking for a bit of info :up: Some pics of...25 replies | 268 view(s)
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16-04-19, 11:20Thanks woz Very thorough. I've read it and passed it on to our billing team too. They are still investigating this. So I'm leaving it with them...41 replies | 781 view(s)
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16-04-19, 10:57Hi @GreenyGreen Fantastic thread, nice one for getting stuck in! This is quite complex, but...... read on. There are three ways to buy green...14 replies | 216 view(s)
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16-04-19, 08:48Spot on woz @tonneson this FAQ might help too :up: Hope you enjoy your Leaf. I've had one since early January and it's been amazing. Great drive,...4 replies | 65 view(s)
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16-04-19, 08:35Hi Arunav Head over to WattBot to contact our Member services team. As community manager I don't have access to your account / meter details. One...6 replies | 244 view(s)
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15-04-19, 16:46Apple Music finds your musical tastes a little bit niche Strutt G It's struggling to find all those tracks18 replies | 320 view(s)
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15-04-19, 16:39What happens if you tap on the menu Sulimanahmed ? Can you see the 4th option in the list - 'Send a meter reading' ?8 replies | 107 view(s)
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15-04-19, 13:58Hi Sulimanahmed Check out this FAQ on how to send a meter reading. If that doesn't work, it might be a tech issue. What make/model of phone are...8 replies | 107 view(s)
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15-04-19, 11:12Marc replied to a thread Smart meters pilot update March 2019 - new installations booked, hundreds more coming next in Smart metersHi samoliver9 please see my post above :point_up: Magnum are juggling (if that's the right word :confused:) lots of different locations with a...69 replies | 3788 view(s)
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15-04-19, 11:10Hi Grawine I've just posted over here about this. Pilot update is coming soon! :up:3 replies | 76 view(s)
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15-04-19, 11:08Marc replied to a thread Smart meters pilot update March 2019 - new installations booked, hundreds more coming next in Smart metersHi Dmacfife I've moved your posts here so I can give an update and also so that I'm posting duplicate replies in different places. Thanks for...69 replies | 3788 view(s)
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15-04-19, 10:58Marc replied to a poll How you can rent out your electric vehicle - or try one out in Electric vehicles and hybridsI wish I could say that Lenny :cool::joy: Normal for Cornwall, no?!?!11 replies | 1209 view(s)
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15-04-19, 10:39Marc replied to a thread Anyone fancy joining us on a visit to a solar farm? in All about renewablesNice one Strutt G Lenny Daspy Any more takers? The more the merrier! ;-))):)14 replies | 206 view(s)
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15-04-19, 10:20Hey talldave Any chance you could post a screengrab?19 replies | 257 view(s)
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15-04-19, 10:17Not spammy at all Jowl Good to see you getting stuck in :up::)353 replies | 20452 view(s)
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15-04-19, 10:12:joy: Yuk. Not sure I could manage one of these woz Does it come with biscuits and pickle?!15 replies | 283 view(s)
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15-04-19, 09:14Hi Sulimanahmed I'm not 100% sure from your post but I think it sounds like you're expecting to see something on an In-Home Display? If you're...8 replies | 107 view(s)
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12-04-19, 14:49Took this photo on market day last weekend. She was finding something very funny! (Hope she wasn't laughing at me :joy:)26 replies | 690 view(s)
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12-04-19, 14:45Hi all We're planning an outing to a solar farm which provides clean energy to the national grid. Blatchworthy solar farm is a 1.4MWp solar...14 replies | 206 view(s)
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12-04-19, 12:05Everyone has a right to their toast of choice Daspy Do you get a lot of people who think as a teacher you're always on holiday? ;)59 replies | 5803 view(s)
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12-04-19, 12:03Will you be going to Wem-ber-leeeeeeee for the final Jon1 Not sure I fancy your chances against Citeh?! :muscle:353 replies | 20452 view(s)
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12-04-19, 11:59Yep, thanks for the input there woz :up: For the benefit of other Members, we're collating general feedback on WattBot here so we can make him...10 replies | 199 view(s)
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12-04-19, 11:57Argh :mad: Sorry to hear that Angelabikerbabe I'll flag this with our team.10 replies | 199 view(s)
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12-04-19, 11:37I really shouldn't.... Oh, go on then, just one more as it's Easter. Yes! It's that time of year when stuffing our faces with chocolate is not...15 replies | 283 view(s)
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12-04-19, 10:16I knew it! :joy:59 replies | 5803 view(s)
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11-04-19, 16:08Hi woz Angelabikerbabe Blenheim Duppy Quick update on this issue for you. What's happening is that WattBot has the messages, but the page you're...10 replies | 199 view(s)
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11-04-19, 14:29Wow that's quite a playlist Strutt G I don't know a single one of these, feeling a bit like I've led a sheltered life now :rolleyes:;) Looks like...18 replies | 320 view(s)
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11-04-19, 10:18Hi talldave Hmmm, interesting. I'm not sure what's happened and whether the recent clock change caused this, but I'm going to find out. I'll keep...4 replies | 108 view(s)
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11-04-19, 10:13Hi Philli I've checked this out with our Member services team. They emailed you on 30 March about your gas supply coming back to PP from 4 April....2 replies | 73 view(s)
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11-04-19, 10:05Hi Wickesm Welcome to the community, thanks for posting. I've flagged this up with our Member services team. Sounds like you received a Direct...3 replies | 72 view(s)
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11-04-19, 08:41Hi Morgan Welcome to the community! Thanks for posting :up: Have you received your welcome pack? It includes info on your Direct Debits and the...2 replies | 61 view(s)
About Marc
Basic Information
About Marc
- Location:
- Bath
- Interests:
- Communities! Photography, smart technology, holidays, cats
- Occupation:
- Community Manager at Pure Planet
Signature
Community Manager - Pure Planet
- Pure Planet app update - new home move form, change email address, better energy graphs
- Smart meters update - pilot registrations now closed, 400 more installations coming next
- Member @Lenny asks what would you put into Room 101?
- Direct Debit reviews - we don't want Members to build up lots of credit
- Spotlight on community member Scubaseahorse
- Latest community highlights and rewards
- We want to improve WattBot our digital asisstant and need your help!
- Check out the April community photo challenge
Statistics
Total Posts
- Total Posts
- 3,895
- Posts Per Day
- 8.14
- Latest Post
- Old Gas supplier didn't receive the meter reading from Pure Planet 25-04-19 17:31
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- Thumbs Up Received
- 1,938
- Thumbs Up Given
- 2,285
General Information
- Last activity
- 25-04-19 17:31
- Join date
- 02-01-18
- Referrals
- 0
25-04-19
- 17:31 - Marc mentioned Strutt G in post Old Gas supplier didn't receive the meter reading from Pure Planet...d you switch to PP? Strutt G is spot on, it takes...
- 17:31 - Marc mentioned Nanou83 in post Old Gas supplier didn't receive the meter reading from Pure Planet...hank you! ;-))) Hi Nanou83 Welcome to the commu...
- 17:23 - Marc mentioned Dinesh in post Meter...his information Hi Dinesh Welcome to the commu...
- 17:19 - Marc mentioned Fran1963 in post Speak to customer seRvices...- - Complaints Hi Fran1963 What's up? Is there ...
- 17:16 - Marc mentioned Gwyndy in post My billSpot on Gwyndy Nice one for helpin...
- 14:54 - Marc mentioned Jeantimbre in post Reading meter...lectricity box. ​jeantimbre Hi Jeantimbre Welco...
- 14:16 - Marc mentioned Angelabikerbabe in post Ask Your Smart Meter Technical Questions Here...m the team. ​ Hi Angelabikerbabe Just to say that Ni...
- 10:35 - Marc mentioned Jowl in post App usage graphs wrong?...he Thinker @ChrisH @Jowl @woz @Gray4276 I'm...
- 10:35 - Marc mentioned ChrisH in post App usage graphs wrong?...ldave @The Thinker @ChrisH @Jowl @woz @Gray4276...
- 10:35 - Marc mentioned talldave in post App usage graphs wrong?Hey @talldave @The Thinker @ChrisH...
- 10:35 - Marc mentioned woz in post App usage graphs wrong?...nker @ChrisH @Jowl @woz @Gray4276 I'm sort...
- 10:35 - Marc mentioned Gray4276 in post App usage graphs wrong?...@ChrisH @Jowl @woz @Gray4276 I'm sort of catchi...
- 10:35 - Marc mentioned Nataly in post App usage graphs wrong?...ay over Easter. As @Nataly posted above :point_...
- 10:35 - Marc mentioned The Thinker in post App usage graphs wrong?Hey @talldave @The Thinker @ChrisH @Jowl @woz @...
- 08:51 - Marc mentioned Lenny in post Anyone fancy joining us on a visit to a solar farm?Good morning Lenny Strutt G Cool banan...
- 08:51 - Marc mentioned Strutt G in post Anyone fancy joining us on a visit to a solar farm?Good morning Lenny Strutt G Cool bananas (as th...
- 08:44 - Marc mentioned Lenny in post What what YOU like to put in Room 101?Nice post Lenny :up: I'm very intere...
- 08:41 - Marc mentioned woz in post Is this intentional?... below. 2035 Hey woz Well spotted! :muscl...
- 08:37 - Marc mentioned Angelabikerbabe in post Ask Your Smart Meter Technical Questions Here...eam. ​ Good move Angelabikerbabe Best not, just in ca...
24-04-19
- 17:51 - Lenny mentioned Marc in post Anyone fancy joining us on a visit to a solar farm?Hello Marc, Yes please - jus...
25-04-19
- 17:31 - Marc quoted Nanou83 in post Old Gas supplier didn't receive the meter reading from Pure Planet...hank you! ;-))) Hi Nanou83 Welcome to the commu...
- 17:23 - Marc quoted Dinesh in post Meter...his information Hi Dinesh Welcome to the commu...
- 17:19 - Marc quoted Fran1963 in post Speak to customer seRvices...- - Complaints Hi Fran1963 What's up? Is there ...
- 14:54 - Marc quoted Jeantimbre in post Reading meter...lectricity box. ​jeantimbre Hi Jeantimbre Welco...
- 14:16 - Marc quoted Angelabikerbabe in post Ask Your Smart Meter Technical Questions Here...m the team. ​ Hi Angelabikerbabe Just to say that Ni...
- 08:41 - Marc quoted woz in post Is this intentional?... below. 2035 Hey woz Well spotted! :muscl...
- 08:37 - Marc quoted Angelabikerbabe in post Ask Your Smart Meter Technical Questions Here...eam. ​ Good move Angelabikerbabe Best not, just in ca...
- 08:29 - Angelabikerbabe quoted Marc in post Ask Your Smart Meter Technical Questions HereHi Marc no, I haven't presse...
24-04-19
- 17:07 - woz quoted Marc in post Ask Your Smart Meter Technical Questions Here...lames you can blame Marc...ahem...;) go on I ...
- 14:42 - Marc quoted woz in post Holiday snaps - guess where I went?As in Paris Hilton.... â...
- 14:04 - woz quoted Marc in post Holiday snaps - guess where I went?As in Paris Hilton.... â€...
- 12:12 - Marc quoted Bev in post REGO's...as I'd like to know Bev ;) But yes I'm tryin...
- 12:01 - Marc quoted Jon Godfrey in post How can Pure Planet encourage adoption of electric vehicles and support our Members who already own EVs?...​Jon Great input Jon Godfrey :raisinghands:
- 11:52 - Marc quoted Jamesbrighton in post Pure Planet is not interested in keeping Members’ credit and the purpose of Direct Debit reviews...ross the grass. Hi Jamesbrighton Have a read of this ...
- 11:15 - Marc quoted Jowl in post Happy 2nd birthday to the Pure Planet Community!...munity. We love it Jowl :o Thanks for that l...
- 08:54 - Marc quoted Gwyndy in post Pure Planet community - welcome, introduce youself, getting started...me to the community Gwyndy :D We can't have too...
17-04-19
- 13:50 - Marc quoted laura29 in post I am not a pure planet customer, the previous owners of my new house were and I need the MPAN...ons for WATTBOT Hi laura29 If you go to Menu > ...
- 12:36 - woz quoted Marc in post Pure Planet Community photo challenge April 2019 - Humour...to take a snap like marc's to inform the pers...
- 10:01 - Marc quoted Maycocozza in post Smart meter...rt meter please Hi Maycocozza Nice one for your po...
- 09:53 - Marc quoted laura29 in post I am not a pure planet customer, the previous owners of my new house were and I need the MPAN...ill to refer to Hi laura29 Welcome to the commu...
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