23-09-19, 10:19X Driver replied to a thread Solar panels - article in today's Times in Zero Hero - All about renewablesEven if the VAT change happened the actual cost increase is quite small because if you read the article it would only apply to certain systems. I...2 replies | 138 view(s)
09-09-19, 15:07If you go to system status via the home screen does it give any information?78 replies | 6908 view(s)
09-09-19, 15:05Hi Maureen, Is your account in credit because of low readings or estimates? The delay for your final reading could be waiting for everything to...3 replies | 166 view(s)
08-09-19, 11:23Further to Lenny, I agree that as a below average user for both electric and gas, I feel that as I cut back my usage my membership fee becomes a...6 replies | 326 view(s)
04-09-19, 11:14Put your question to Wattbot (Go to help in your account (menu > help) and tap on Ask WattBot) then send "message to the team" and someone should...8 replies | 333 view(s)
04-09-19, 11:13As others will say put your question to Wattbot (Go to help in your account (menu > help) and tap on Ask WattBot) then send "message to the team" and...4 replies | 229 view(s)
04-09-19, 11:13Put your question to Wattbot (Go to help in your account (menu > help) and tap on Ask WattBot) then send "message to the team" and someone should...4 replies | 229 view(s)
04-09-19, 11:12Put your question to Wattbot (Go to help in your account (menu > help) and tap on Ask WattBot) then send "message to the team" and someone should...6 replies | 198 view(s)
03-09-19, 22:56Bloody kids, I blame the parents. 🤣🤣🤣🤣 It's like my computer when it says it can't see a printer and it's next to it. 😒 On a serious note it...9 replies | 532 view(s)
03-09-19, 22:45Welcome to the community. Not wishing to pre-empt anyone else but I would answer, 1, Yes probably, but provide as much information as possible....3 replies | 180 view(s)
03-09-19, 22:28Confused the hell out of me. Trust Woz to throw a Spaniard in the works. Actually as Woz mentioned, it depends upon your email provider as to...9 replies | 283 view(s)
03-09-19, 18:06Yes, sort of, I'm thinking what you could do is change your email address on your current property (visit account section in app) then when you apply...9 replies | 283 view(s)
03-09-19, 17:57So that's another 2 sets gone.6 replies | 323 view(s)
03-09-19, 15:23Does that mean only everything else will glow in the dark? 😉6 replies | 323 view(s)
03-09-19, 15:12Is it because you had estimated reading? If so they will have redone your statement by withdrawing the estimates and rebilling for a longer period...3 replies | 167 view(s)
02-09-19, 13:29Actually I think the blog is sort of right. This Celebrity offsetting malarky is as bad as the conspicuous charity giving that some celebs also seem...2 replies | 249 view(s)
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02-09-19, 09:59X Driver replied to a poll POLL: Would you charge a neighbour or friend to look after their pet? in Off-topicIf the neighbour is a good friend then I would say no problem. If they have just picked on you as there is no one else left then I would say no way....14 replies | 587 view(s)
01-09-19, 17:58Hi Woz, What I was trying to say was that I was being told how much I could save compared to someone else not how much I could save compared to...14 replies | 450 view(s)
01-09-19, 15:35I was told I could save A yearly saving of: £199.53 vs the average 'Big 6' variable tariff What it didn't say was that my charges would be...14 replies | 450 view(s)
29-08-19, 09:58X Driver replied to a thread Keep sending us monthly meter readings after your new smart meter installation - for now in Smart metersTrue in an ideal world, unfortunately there has been some issues, my own meter sometimes sends both sometimes just one. This is why I'm on the pilot...23 replies | 1793 view(s)
29-08-19, 09:50Hi hanbond78, You are actually on the community board not talking to PP direct, if you need to speak to PP use Wattbot and include the phrase...2 replies | 148 view(s)
28-08-19, 16:51X Driver replied to a thread Meter reading weirdness, and I just gave an incorrect reading in Ask the CommunityHi redpola, Have you got any photos dated between 31/1 and 28/8 of the readings you were submitting? Did the reading of 97000 fit in with your...6 replies | 153 view(s)
28-08-19, 16:32Hi, It's all listed in the FAQs section here https://community.purepla.net/content/281-sending-meter-readings#ckb_start HTH2 replies | 85 view(s)
27-08-19, 11:05Have you asked you new supplier why they didn't transfer your gas?14 replies | 450 view(s)
27-08-19, 11:02Have tried Wattbot? just make sure you add something like "message the team". HTH6 replies | 237 view(s)
27-08-19, 10:58Have you tried 01164 783 571? HTH3 replies | 154 view(s)
24-08-19, 16:41This is the best reply I could find, actually from EDF "The meter box is the responsibility of the homeowner. So you’ll need to arrange any...2 replies | 145 view(s)
22-08-19, 12:39As long as you submitted your readings it shouldn't really matter, my August statement arrived late too (14th instead of 8th) and then there was...5 replies | 265 view(s)
22-08-19, 12:10X Driver replied to a thread UK commits to zero carbon emissions by 2050 in Zero Hero - All about renewablesWouldn't it be easier to sell most of the UK to Trump and just call the remaining little field wheat the UK? Job done 😉9 replies | 414 view(s)
22-08-19, 12:05X Driver replied to a thread UK commits to zero carbon emissions by 2050 in Zero Hero - All about renewablesI can just see the excuses, rather than my car ran out of petrol, I was saving the power grid.9 replies | 414 view(s)
22-08-19, 11:55Hi Gtdoughboy and welcome to the community. I take it this for your monthly statement. I don't know exactly which buttons you should press on...3 replies | 172 view(s)
22-08-19, 11:37X Driver replied to a poll A Poll, based on the pros and cons of the recent increase in switching incentives in Testing and feedbackWhen does it stop being a reward scheme and part of a sort of ponzi scheme? Does this explain why so many suppliers go bust?4 replies | 298 view(s)
21-08-19, 15:55May be but he'll still build the in the far east.15 replies | 950 view(s)
21-08-19, 11:01If your parents check on their account in the Refer section they should be able to see the updated status of your switch then this proves that all is...3 replies | 275 view(s)
21-08-19, 10:57X Driver replied to a thread App never works. Had enough. Switching today to another supplier in Ask the CommunityHi, Have read both of your posts and am still none the wiser as to why the app won't work for you. So my first question would have been, have...4 replies | 843 view(s)
20-08-19, 18:03Just a quick update. Appears there may have been a bug in the system and I have been issued an amended account. I have of course kept the PDF...11 replies | 409 view(s)
20-08-19, 17:38And this time I mean it!77 replies | 6490 view(s)
20-08-19, 17:36I do log out when using a browser on a PC but I didn't realise that you can log out of the app, for some reason I thought it was part of the setup...11 replies | 391 view(s)
20-08-19, 17:08X Driver replied to a thread Pure Planet app and web update - start of exciting new refer a friend rewards! in Welcome and latest newsOn a serious note, does that mean the referral codes differ with each promotion or is it the date of clicking the link, date of application, date of...15 replies | 2003 view(s)
20-08-19, 16:41Last one I promise...... The Dough Vinci Code77 replies | 6490 view(s)
19-08-19, 23:57X Driver replied to a thread Pure Planet app and web update - start of exciting new refer a friend rewards! in Welcome and latest newsHey Woz, It means, you're stuffed. Not everyone, just you. 🤦*♂️😁😂👍😊🤣❤😍🤷*♂️🤷*♀️🤦*♀️🙌💕😘👌😒. (I'll work out how to do emoji's soon)15 replies | 2003 view(s)
19-08-19, 23:54Even without knowing your situation I would say when you agreement says so. Are you saying they are taking money after you have cleared your...15 replies | 500 view(s)
19-08-19, 23:44I can think of many names, sub names etc, for Woz. But if you needed 2 accounts would you need two Ipads (or apps) or just 2 email accounts?? Or...11 replies | 391 view(s)
19-08-19, 23:28X Driver replied to a thread Debt payment plan nobody getting in touch to deal with it really worried in Ask the CommunityI suppose it depends as what you mean as an urgent problem. A supply problem is down to the grid and a bill problem is not that urgent, really it's...6 replies | 205 view(s)
19-08-19, 11:23X Driver replied to a thread Debt payment plan nobody getting in touch to deal with it really worried in Ask the CommunityIf when you have used Wattbot after Wattbot's reply type "message the team" and they should see it and respond usually by the end of the next working...6 replies | 205 view(s)
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- 10:33 - Marc mentioned X Driver in post Pure Planet Community highlights and points leaderboard for September 2019...Two - 1,000 points: X Driver Gwyndy Oakbank Scuba...
- 10:09 - Marc mentioned X Driver in post Pure Planet Community highlights and points leaderboard for August 2019...bs, not beans, and @X Driver has used the communi...
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- 12:08 - Nataly mentioned X Driver in post Debt payment plan nobody getting in touch to deal with it really worried... for you. Nice one X Driver for helping out anot...
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- 15:43 - Nataly mentioned X Driver in post Refer...advice from woz and X Driver - have you tried tap...
- 13:58 - Marc mentioned X Driver in post Solar Panels...at have helped me. X Driver Nice one X Driver T...
- 11:23 - Nataly mentioned X Driver in post Insert food...... into a film titleX Driver Nicholas Cajun got ...
- 11:57 - Marc mentioned X Driver in post Pure Planet Community highlights and points leaderboard - July 2019...Three - 500 points: X Driver Gwyndy DutchCaerleon...
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- 11:14 - X Driver quoted Jodiebryan in post Switch problemWe started the process to switc...
- 11:13 - X Driver quoted bns666 in post Switching to Pure Planet ProblemHiya, I've just had the exa...
- 11:13 - X Driver quoted Neheb in post Switching to Pure Planet ProblemHi there, I recently tr...
- 11:12 - X Driver quoted Ismini in post RefundHello, I cancelled my ac...
- 00:17 - woz quoted X Driver in post IHD woesThat's what I like to hear, a...
- 22:56 - X Driver quoted Duppy in post IHD woesAlready done it woz I did...
- 22:45 - X Driver quoted Savo83 in post Swapping over after new smart meter installHi, I'm moving over to p...
- 22:28 - X Driver quoted woz in post Supplier to 2 property...out of me. Trust Woz to throw a Spaniard ...
- 18:32 - woz quoted X Driver in post Supplier to 2 propertyNo doubt someone will, but yo...
- 18:06 - X Driver quoted Bala in post Supplier to 2 propertyThanks to all the respons...
- 17:57 - X Driver quoted Jowl in post Lead UnderpantsHow timely. I've just boo...
- 15:42 - woz quoted X Driver in post Lead UnderpantsNo, they'll still glow in the...
- 15:23 - X Driver quoted woz in post Lead UnderpantsDon't ask me why I poste...
- 15:12 - X Driver quoted Ddocherty in post BillI don't understand my latest b...