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  • KevinandSylvie's Avatar
    12-08-19, 18:57
    Yep I’m missing my monthly statement and Pure advised that’s likely to be the case for 3 months. Electricity shows a closing reading in the app....
    13 replies | 365 view(s)
  • KevinandSylvie's Avatar
    12-08-19, 18:48
    Well our experience wasn’t good. Firstly pre engineer contact from magnum was good with text messages and a phone call as engineer arrived - we...
    80 replies | 2852 view(s)
  • KevinandSylvie's Avatar
    30-07-19, 20:17
    We have had a similar experience. Electricity smart meter installed, Engineer failed to get gas meter to talk to servers and gave up after four...
    80 replies | 2852 view(s)
  • KevinandSylvie's Avatar
    20-07-19, 11:06
    Brilliant! (Not!!!) The number pure planet provide in their text for Magnum Utilities is invalid text says it is 01164 783783 anyone know what the...
    80 replies | 2852 view(s)
  • KevinandSylvie's Avatar
    20-07-19, 07:07
    From what I’ve read I don’t think it will connect until the gas meter is sorted. Tried powering off the IhD and back on again with no luck. It...
    80 replies | 2852 view(s)
  • KevinandSylvie's Avatar
    19-07-19, 19:24
    Disappointed with the attempted installation yesterday. Engineer installed smart electric meter but couldn’t get the gas meter to connect back to...
    80 replies | 2852 view(s)
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About KevinandSylvie

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