Do you need some help?
23-01-19, 19:24Angelabikerbabe replied to a thread I want another people Name add in my account in Ask the CommunityHi, i dont think you can do this at the moment, this has been raised a few times, PP is aware of it and they are looking into being able to do this...1 replies | 8 view(s)
23-01-19, 19:21Hi, go to Wattbot and 'message the team' , and they should get back to you within a couple of days. Hope this helps2 replies | 11 view(s)
22-01-19, 16:55That's a good recomendation for PP. Reassures me (and probably alot of other PP members) that we're with the right supplier. Thanks for sharing ....4 replies | 90 view(s)
22-01-19, 15:34Angelabikerbabe replied to a thread App Update, advisable to wait or delete old app and try to reload it? in Ask the CommunityHi Flexi, I just clicked on the app on my phone yesterday, as I would normally to access the app, and it told me straight away there was an update to...3 replies | 27 view(s)
22-01-19, 07:58Hey, since I did the PP app update yesterday, I have now received an email update with regards to a thread I am watching. Hooray! Happy days.😁37 replies | 569 view(s)
19-01-19, 11:34Hi smart meters are always installed by your current provider (PP). So I would ignore it.5 replies | 95 view(s)
18-01-19, 20:49You lucky people! Jealous.3 replies | 48 view(s)
18-01-19, 20:48Hi, I joined PP on 1st Dec, and received my first bill which covers 1st-31st dec via email on 2nd Jan.4 replies | 61 view(s)
16-01-19, 16:52Hi, PP direct debits are taken a month in advance. I was in the same boat when I left my old supplier. Paid old and new supplier same month....3 replies | 57 view(s)
15-01-19, 20:07H8 Richie Wow! You'll have to let is kn9w how much electric you save with all these gadgets. 👍5 replies | 93 view(s)
15-01-19, 12:18Hi There should still be a 'submit' button at the bottom. Is it perhaps hidden by the pop up? Maybe press back button on your phone To reveal the...2 replies | 42 view(s)
15-01-19, 10:32Angelabikerbabe replied to a thread Reminder of Pure Planet price change 15 January 2019 in Welcome and latest newsHi Marc I sent my meter readings yesterday as instructed on a prior post. Do I have to submit them again ?. Cheers2 replies | 81 view(s)
14-01-19, 13:44Angelabikerbabe replied to a thread Contacting if the debt of the account it wrong in Ask the CommunityHi Jenn If you go to Wattbot and ask to 'message the team' , you can send a detailed message to the team. Might take a couple of days for some e to...6 replies | 67 view(s)
14-01-19, 13:42Hi Katrinamartin Statements normally come out a couple of days after your last payment date. Were you asked to provide a meter reading through the...2 replies | 36 view(s)
13-01-19, 18:02Hi Woz , thanks for doing the test, pleased it's not just me. Will try daily. Also, my name appears RHS, says 'Welcome Angelabikerbabe'. Thanks...37 replies | 569 view(s)
13-01-19, 10:23Hi, now I'm on the desktop site , I can see the thread tools and my name is displaying at the top. However, I'm still not receiving emails telling me...37 replies | 569 view(s)
12-01-19, 22:18I thought I would get emails to my email account if and when I had new posts on my thread?37 replies | 569 view(s)
12-01-19, 22:02Duppy, you are a star! It worked for me also. 👍⭐⭐⭐ (Still not receiving email notifications tho, are you? )37 replies | 569 view(s)
12-01-19, 21:46Hi Sheena, If your current supplier contract ends 22nd, and you were on a deal with them, they will probably charge you their standard tariff from...3 replies | 64 view(s)
12-01-19, 21:38Hi Laraine, PP is shortly going to be reviewing everyone's DDs, because of the price increase on 15 Jan. So you may find your DD will change then. ...3 replies | 57 view(s)
12-01-19, 21:34Hi Matt PP is an app based company, so there are no call centres I'm afraid. The only thing i can suggest is going through Wattbot and ask to...7 replies | 182 view(s)
12-01-19, 21:29Oh Duppy, I'm sooo pleased it's not just me!! Was starting to get paranoid. - - - Updated - - - Hi Woz, have tried through the app and through...37 replies | 569 view(s)
12-01-19, 10:19Changed default thread following to instant via email (however I still don't get emails) - - - Updated - - - Changed the display37 replies | 569 view(s)
11-01-19, 20:12Hi Woz Have tried signing put and back in again, no joy. I have only changed 2 things in settings37 replies | 569 view(s)
11-01-19, 08:13Hi, here is my landscape screenshots37 replies | 569 view(s)
10-01-19, 15:53Angelabikerbabe replied to a thread WHY ARE PP TAKING MONEY FROM MY ACCOUNT AFTER I HAVE SWITCHED TO ANOTHER PROVIDER? in Ask the CommunityHi Stu I take it you have just recently switched and are awaiting your final bill, which takes around 6 weeks. It depends when you switched in...6 replies | 89 view(s)
10-01-19, 10:14H9 Marc, no joy yet. I am using Samsung galaxy A3 mobile. Here are s9me screen shots ( won't let me take screenshots on landscape.37 replies | 569 view(s)
09-01-19, 21:35Hi, go through WATTBOT, 'Message the team' , someone will get back to you. 👍9 replies | 130 view(s)
09-01-19, 21:20Bev, you haven't included motorcycle in your poll. I LOVE commuting to work on my motorbike, zip through the traffic! 😁10 replies | 771 view(s)
09-01-19, 21:03Today I binge watched the 3 episodes of Manhunt, very good. Also watching Whitecollar on Netflix. Also just gotton into Game of Thrones ( yes, I...49 replies | 4099 view(s)
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- 11:28 - Marc mentioned Angelabikerbabe in post Reminder of Pure Planet price change 15 January 2019...?. Cheers Nice one Angelabikerbabe :up: No need to send...
- 10:38 - Marc mentioned Angelabikerbabe in post WHY ARE PP TAKING MONEY FROM MY ACCOUNT AFTER I HAVE SWITCHED TO ANOTHER PROVIDER?...ers for posting. As Angelabikerbabe and woz have said, i...
- 11:22 - Marc mentioned Angelabikerbabe in post Announcing Members’ rate increase from 15 January 2019Hi Angelabikerbabe Welcome to the commu...
- 11:28 - Marc quoted Angelabikerbabe in post Reminder of Pure Planet price change 15 January 2019...?. Cheers Nice one Angelabikerbabe :up: No need to send...
- 21:35 - Angelabikerbabe quoted Chrisquinze in post opening reading Vs first actualMy opening electric reading is a...
- 21:12 - Angelabikerbabe quoted Marc in post What TV shows are you currently bingeing?...- Updated - - - Hi Marc, The series 'Hannib...
- 20:56 - Angelabikerbabe quoted Marc in post What made me happy today...till out?! ;) Hi Marc I start work at 7am...
- 20:46 - Angelabikerbabe quoted woz in post Following community threads... Is it there? Hi Woz, nope, community to...
- 18:01 - Angelabikerbabe quoted Davidmeek198 in post Contacting pure planet regarding paymentsHi all how does everyone contact ...
- 14:50 - woz quoted Angelabikerbabe in post Following community threadshi Angelabikerbabe It's only there when...
- 10:53 - Marc quoted Angelabikerbabe in post What made me happy today...ounds very peaceful Angelabikerbabe But what time do you...
- 10:52 - Angelabikerbabe quoted Bruce Robins in post Monthly paymentsI seem to be very much in credit ...
- 09:55 - Angelabikerbabe quoted Marc in post Following community threadsHi Angelabikerbabe Are y...
- 09:32 - Marc quoted Angelabikerbabe in post Following community threads...is in? Cheers Hi Angelabikerbabe Are you using a mobi...
- 22:19 - woz quoted Angelabikerbabe in post Announcing Members’ rate increase from 15 January 2019Angela Everyone who is still paying ...
- 19:57 - Angelabikerbabe quoted Marc in post Announcing Members’ rate increase from 15 January 2019... course. :up: Hi Marc Thanks for the repl...