Pure Planet to cut prices for electricity and gas by 1 May


  • Former Community Manager
  • 7652 replies
Hi everyone

We’ve just posted the latest on wholesale energy prices and what this means for Pure Planet Members.

The blog post has lots of detail and useful information, but here too is a summary for the Community.

The two main points:

1) We’ll be cutting prices for both electricity and gas by 1 May, 2020. That’s the kWh price for our Members’ rates. We’ll be providing full details of the price decreases by mid April.

2) As we’ve already posted in the Community, all our Members’ monthly Direct Debits will reduce by a third from April. This is thanks to our method of taking slightly lower payments in the warmer months (April to September) and slightly higher in the cooler months (October to March), which is done to take into account different usage patterns throughout the year. But, given the Covid-19 pandemic, it’s also good timing for anyone worried about their energy payments.

Our blog post also apologies for the delay in announcing the price cut. We’d originally planned to inform all Members in March, to take effect in April.

But when Covid-19 struck we had to spend a bit of time assessing our priorities. We’ve made sure that all Members on our Priority Services Register have been contacted, and of course like the rest of the UK we needed to ensure we were able to carry on as normal while the team all work from home - which we’ve done.

All Members will get an email in the next few days to remind you of the lower summer payments, and a second email in mid-April outlining the price cut and what it means to you.

That’s it for now. Any questions? Let’s talk about them in the replies below.

You may also like: How we’re supporting our Members during the Covid-19 pandemic

32 replies

Has the rate drop already been announced, I can’t seem to find it anywhere?
Userlevel 7
Badge +8
Hi Mike H.
yes, it's at the top of the " stickies "
​​​​​​​https://community.purepla.net/threads/9753-Members%E2%80%99-rate-announcement-Pure-Planet-lowers-its-tariff
Userlevel 7
Badge +11
Mike H;52565:
Has the rate drop already been announced, I can’t seem to find it anywhere?

Userlevel 7
Badge +9
Mike H;52565:
Has the rate drop already been announced, I can’t seem to find it anywhere?

Hi Mike
Welcome to the Pure Planet community!

​​​​​ The answers you have been given by your fellow customers are spot on - I'm just concerned you haven't had an email telling you your exact new rates... Worth checking your spam folder?
​​​​​​​Stephen
Userlevel 7
Badge +11
Good point Stephen! I'd forgotten about the email
The subject line reads
IMPORTANT: We're lowering our prices
mine was sent and received on 15th April
stephenrand;52572:
Hi Mike
Welcome to the Pure Planet community!

​​​​​ The answers you have been given by your fellow customers are spot on - I'm just concerned you haven't had an email telling you your exact new rates... Worth checking your spam folder?
​​​​​​​Stephen
tried trawling through these pages, but cant seem to see why at these rates, I should stay with Pure Planet, there are a lot cheaper deals out there right now, some with cash back too, OR am I missing something?? Will wait til tomorrow to swap/leave..
Userlevel 7
Badge +9
Limechase;53954:
tried trawling through these pages, but cant seem to see why at these rates, I should stay with Pure Planet, there are a lot cheaper deals out there right now, some with cash back too, OR am I missing something?? Will wait til tomorrow to swap/leave..


Hi there

I don't think you're missing anything! I'm not sure what you expected to find by trawling through the different posts, to be honest.

Bear in mind that Pure Planet have just announced they are launching a new fixed rate tariff (so I've just answered my own question about what you might find)

AND

Whenever you switch it's a judgement call aka a gamble. You are on a variable rate with PP, so it has changed in the past and could change in the future. So you never know whether the company you switch to now will still be cheaper in one month, six months, a year's time. So we all roll the dice, and if you want to torture yourself, you can check at some point in the future whether you really have saved money!

Best of luck
​​​​​​​Stephen

​​​​

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