We’ve got some really good news to share with you.
For the second year running, Which? magazine has recommended Pure Planet as one of its top three energy suppliers.
In a UK-wide survey, Which? asked more than 8,000 people to rate energy suppliers on value for money, customer service, bill accuracy and digital tools.
We achieved an overall 74% satisfaction rating plus the maximum five stars for bill accuracy and four stars for value for money, demonstrating the benefits of digital innovation and transparent pricing.
Pure Planet also has one of the highest proportions of customers reporting a problem-free experience in the past 12 months (91%).
We’re the only Which? recommended Provider offering 100% green electricity and 100% carbon offset gas as standard.
And the ‘Big Six’ providers – British Gas, Eon, EDF, Npower, Scottish Power and SSE (now part of OVO) – are all among the lowest rated
This means for the second year in a row Pure Planet is in the top 3 energy suppliers.
Our co-founder Steven Day said: “We are thrilled that our customer satisfaction is among the highest of any provider – green or not. We have among the lowest number of customers experiencing problems – this is a major endorsement of our unique digital model which delivers great service and low-cost renewable energy.
“The latest Which? rankings show that the Big Six are way off the pace, while our 100% renewable electricity and carbon offset gas is cheaper than standard variable tariffs with the Big Six.”