Pure Planet community - welcome, introduce youself, getting started



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Userlevel 7
Badge +11

It’s great to have you back our Strutty 👍👏😂😂😂😂😂😂😂

Userlevel 7
Badge +9

Ha ha and thanks Bev - even makes me want to appreciate cats - cool4

  • spot the emoji 
Userlevel 1

Hi Nataly/Marc, I've just signed up to PP so finding my way round all the info on Community. I would like to get involved in EV charging trials if still continuing. I have a Mitsubishi Outlander PHEV and Solar Panels. My current supplier installed a SMARTS2 meter last year so good to go.

Userlevel 7
Badge +11

hi @Wads welcome to the community!

have you read these?

https://community.purepla.net/electric-vehicles-and-hybrids-20/ev-subscriptions-would-you-be-interested-10530?postid=66298#post66298

https://community.purepla.net/electric-vehicles-and-hybrids-20/pure-planet-evs-pilot-call-for-members-to-help-with-new-project-9444?postid=67101#post67101

Userlevel 7
Badge +11

Very warm welcome to you, Wads, on this cold, fierce, dark evening. Hope you’ll enjoy spending time in this lovely community, with us fellow members 👍

Userlevel 1

Very warm welcome to you, Wads, on this cold, fierce, dark evening. Hope you’ll enjoy spending time in this lovely community, with us fellow members 👍

Thanks Bev,

Looking forward to some interesting chats with you all.

Hey @Wads, welcome to the Community! Nice one for getting involved :grinning:

Looks like @woz has already pointed you in the right direction towards our EVs section  where I’m sure you’ll find lots of interesting discussions as well as updates about our EV pilot (latest update here), would love to hear your opinions!
It definitely sounds like you’ve got an interesting home energy setup :raised_hands:  (so you may also be interested in our All About Renewables section actually!).

Lots going on here as you can see! Looking forward to your future posts :thumbsup:

Userlevel 3

Hi all Ian here ,

I joined PP basically because of reviews and saving money , having been with shell energy for 3 years ,  cheap fixed rate for 2 years ( to get you sign up ) then the price doubled and I complained, got a price reduction but it meant signing up for another 2 years... Which stupidly I did...I got out as soon as I found PP , I paid the expensive get out early ( nearly £100 ) fine ,to come here and have been saving money since.

The misses doesn't know who we are with, to her it's just an energy company ,but she's noticed a slightly warmer home 😁 Chester the dog and the 3 chickens that tend to come into the conservatory and sit on the underfloor heating are all very happy.

Been very happy since moving to my new energy home , people I've contacted all seem nice , seems strange having a forum to post who the customers are ,but hay ho ,hear I am and there you are .

 

Userlevel 7
Badge +11

Huge warm welcome to you, Ian! Love the comments re Chester and the 🐓🐓🐓. Cute! Hope you will enjoy exploring this community with us fellow members, and be very happy with PP 👍👏

Userlevel 7
Badge +8

Welcome Ian, glad Chester and the chickens are cosy. 👍👍👍

Userlevel 7
Badge +11

hi @Bigholty 

hi Ian

A warm welcome (pardon the pun), why not post a photo of the chickens?

 

 

Userlevel 2

Hi everyone,

 

I'm Kyle, I'm a 4th year law student (yeah I know, why do that to yourself? 🤢). I am avid lover of movies and musicals (don't judge, there amazing 😂), I also greatly enioy cooking. I really should be writing a dissertation instead of this at the moment I suppose 🙄.

 

The reason I joined Pure Planet 💡 was that I purchased my first home at the end of last year 🎉. I was really looking for a supplier that would be environmentally friendly 🌲 and well cheap (Student life 🤷🏻‍♂️).

 

What didn't expect was how amazing they are, firstly the customer service was incredible. I was able to get an appointment for smart meters set up as the switch was happening thanks to the amazing Vicky, who also made the entire process stress free. Secondly, how easy it is to find an answer to any questions you have on the forum. So great.

Userlevel 7
Badge +11

Oh, what a lovely post, Kyle! I am sooooo pleased your experience with PP so far has been a really positive, and you’ve received such a stress free, smooth service 👍.

Great you’ve explored the forum, and found answers easily. Great to hear you love cooking! 👨🍳. We have a cookery thread in the Off Topic section, as well as baking! Do feel free to have a look, and hopefully you’ll post some of your recipes, or cooking pics! Be great to see! 

Hope you’ll be really happy in your new home 🏡, and enjoy spending time (if you find any free time whilst studying, cooking, and watching your films 😂) here in our community, with us fellow members. A very warm welcome, Kyle!

Userlevel 7
Badge +9

Lovely post Kyle and very big welcome. 

 

Userlevel 7
Badge +3

Nice to meet you @KyleH

Userlevel 7
Badge +8

Welcome Kyle, lovely to read such a positive post which echoes what the vast majority of us feel. You’ve got a lot on your plate at the moment and you are probably planning ahead to complete your Legal Practice Course so, pace yourself and good luck. 
Regards

Userlevel 7
Badge +9

Welcome to the community Kyle.👍😁

Userlevel 2

Thanks for the warm welcome guys it's very kind. Hope everyone is safe and well during this stressful time 😁.

Userlevel 7
Badge +11

A warm welcome @KyleH, great post and I’m sure you’ll be happy here (and I love Barbara Streisand, but so what...)

 

Userlevel 3

Just had a call back that I requested yesterday regarding a refund and a reduction in my monthly payments. 

I spoke to Ed Smith from customer services and he was brilliant. 

He dropped my bill by £10 per month and I got a £80 refund which will be paid into my bank account within 5 days.

Brilliant customers service thank you so much Ed Smith. 10 outta 10. Its so nice to know that Pure Planet look after their customers. 

Userlevel 7
Badge +11

Oh Tommo, what beautiful words! 👍👏👍👏👍👏👍👏Its lovely to hear such compliments, as often people forget to post the good things. I bet Ed is blushing now after your kind words😂, sounds like he did a superb job tho 👍👍👏👏👏👏👏👏👏

I hope you will enjoy being part of this community, with us fellow PP members, Tommo 👍

Userlevel 7
Badge +5

@Tommowales77    @KyleH 

Lovely posts and welcome to our Community 

Userlevel 7
Badge +3

Welcome to the community @Tommowales77 

Excellent to hear you had such a positive customer service experience, bravo to Ed.

Userlevel 7
Badge +9

Just had a call back that I requested yesterday regarding a refund and a reduction in my monthly payments. 

I spoke to Ed Smith from customer services and he was brilliant. 

He dropped my bill by £10 per month and I got a £80 refund which will be paid into my bank account within 5 days.

Brilliant customers service thank you so much Ed Smith. 10 outta 10. Its so nice to know that Pure Planet look after their customers. 

Brilliant!

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