The Pure Planet Community Rewards beta programme is our way of saying thanks for participating in the Pure Planet community. We love the community and we want to recognise members’ contributions. We want to reward members who help others the most.
This is a beta rewards programme which will run initially for six months from June 1st, 2018. After six months we’ll have learned what you love about it, and what we could do to improve it. We’ll award points on month to month until November 30th, 2018. Your total points will be redeemed in December 2018.
How much are my points worth? We like to keep things simple, so 1 point is worth 1p. This means 100 points = £1, and 200 points = £2, and so on. How points are calculated is top secret (so nobody can be cheeky and game it!) but the more active and helpful you are, the more you earn.
How do I earn points? Users in our community can earn points by contributing to our community in various ways, such as creating new useful content, helping other users out by answering questions and so on. Each month we will split our most active users into five "bands" based on your contributions to the community.
These five bands will be awarded either 100, 200, 500, 1000 or 1500 Pure Planet Community Points worth £1, £2, £5, £10 or £15 respectively.
We also have a very rare "Mystery Band" worth 2,500 points, or £25, for members who have made an outstanding contribution to the community.
Bands will be assigned each month to users based on our community performance formula. We can’t tell you exactly how the points are distributed throughout the community (we use a top secret formula!) but, in a nutshell, the more you contribute and the more active you are, the more you will earn.
Please be aware that as our community grows, the way we distribute our rewards (not the amount) may change depending on how many people participate. This means it may get harder to reach the higher bands as clearly our rewards budget cannot be limitless.
How will I know how many points I have earned each month? Once members have been allocated their points each for the month, we will send you a Direct Message in the community. We may also email updates too. Part of the beta trial is to find out from the community what works best for you.
If the rewards beta trial is successful then we’ll build it into the app so all members can see how many points they’ve earned so far.
Who can take part? Do I need to be a Pure Planet member? You don't need to be a Pure Planet member to earn community points, but you do need to be on supply with Pure Planet to redeem your points in December 2018, and turn them into a physical reward.
As well as being on supply to redeem your points, you will also need to have an active Direct Debit with us. And you won’t be able to take part if you have been banned from our community.
Can I donate my rewards to charity? UPDATED: Yes. This option went live as from June 2020. Check out this post
Can I earn a zillion points by cheating? Erm, no. We actively monitor the community and all ways to gain points. If we find evidence of artificial inflation, we will remove the points and ban users who abuse our system. Read our terms and conditions for more information. Please earn your points the pure way.
Is there a limit to how much I can earn? In simple terms, the more you put into the community, the more points you’re likely to earn. But we have a strict budget, and this means that as the community grows, points will be spread over a larger base of members. This means it may get harder to reach the same number of points.
What happens to my Pure Planet Community points if I switch to another supplier? In order to redeem your points in December 2018 you must be on supply with us and not be in the process of switching to another supplier.
I’ve been very active in the community. Do I earn any points for my community contributions before June 1st, 2018? While we’re not going to backdate the points, we do know that we have several members in this community who have been super-helpful over the past few months. These members have already received a small gift to show our appreciation.
That’s it for now. Remember, the beta programme starts on June 1st, 2018. Any questions? Let’s talk about them below.
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