Welcome to the September 2019 edition of the monthly Pure Planet Community highlights and points!
Yes, Autumn is here again.:eek:
It’s been another massive month for our community with lots of exciting news and updates. In September we reached 25,000 members in the community! Yay us :raisinghands:
Last month we launched our Zero Hero campaign. We want to celebrate all the ways you guys are helping to protect the planet.
We’ve all read some doom and gloom about climate change in the news recently. We think there’s a lot for us to be positive about, too.
The UK energy grid is already around 33% renewable electricity and growing - there are reasons to be optimistic.
Meet Natalie King who’s a Zero Hero for choose fresh food which doesn’t come wrapped in plastic. And Vivian Lee who’s ditched single use coffee cups.
If you’ve got any sustainability tips to share check out this thread.
As the nights draw in, the gardeners among us have (hopefully!) been busy getting ready for winter.
The falling temperatures did trigger the age-old debate, an argument which may never be settled - when do you turn the heating on?!
At least the colder weather means that
Our very own celebrity chef
We like to keep politics out of the community, but if you’ve been moved to change your allegiances recently, this poll by
Unlike the current political scene, we’ve been enjoying the Rugby World Cup without taking too much offence when other teams win. Will
Here at Pure Planet HQ we updated the app to version 7.31.0 with some new features and several bug fixes. It included a fix for the iPad issue where one side of the screen was being ‘trimmed’ and missing.
And we’ve fixed a bug with the Membership Fee which meant some members were overcharged or undercharged. Members affected will have received an email outlining what happened, but there’s more detail in this post.
Also in September we were chuffed to learn that we’d been shortlisted by the Sunday Times in its annual ‘one to watch’ list of tech companies.
In the world of smart meters, our team are still working hard to fix some IHD issues where usage isn’t appearing. There’ll be an update posted here in the community soon.
We’re really disappointed that the adoption of 1st generation of smart meters onto the 2nd generation network has been delayed until next summer.
Thanks to members who gave us feedback that there wasn’t enough information in our FAQs section about Magnum Utilities, our smart meter installer. So we’ve written a new FAQ explaining who Magnum are, what their engineers wear, and the vans they drive.
A lot of suggestions are made in the community’s ideas board section. It's a place for community members to suggest new ideas that you think Pure Planet should do. Right now it’s by invite only, so if you'd like to take part, just send me a message and I'll add you.
The winner of the September photo challenge, Favourite Summer Photos, was
We’re wondering if it’ll finally persuade
The October photo theme is ‘Autumn scenes’ so we’re really looking forward to seeing some of your seasonal pics.
And, finally, why
Looking ahead to October 2019
Remember that we’re now in the colder months of the year, which means Direct Debits are higher.
Here in the community, some of our eagle-eyed members will have spotted that if you’re in the smart meters section and creating a new post, we’ll show you some suggested existing posts and FAQs. We’re testing this out to see if it helps people find answers which already exist.
There’s also an app update due for next week. It’ll have a new way of registering your interest in smart meters, and for us to check your home’s eligibility online and in the app. Of course once the updated version of the app hits the app stores will post all the details right here in the community.
Pure Planet Community rewards for September 2019
As you know, each month we say thanks to those who contribute to our community by asking and answering questions and participating in discussions on all things related to Pure Planet and renewable energy, and just generally keeping the community safe and fun.
Here's a link to how the Pure Planet community points work which includes how much points are worth, guidance on how to earn points (without giving away our top secret formula!) and when you’ll be able to redeem your points.
So a big thank you to all of you wonderful members who have contributed.
Band One - 1,500 points:
Band Two - 1,000 points:
Band Three - 500 points:
Band Four - 200 points:
Band Five - 100 points:
That’s it for the September 2019 community highlights round-up. Thanks for checking it out! :foldedhands: