Great news everyone! We’ve just released a shiny new Pure Planet app with lots of great new features and plenty of improvements you’ve asked for.
A massive thanks to community members who’ve helped test new pages and features since last December. You’ve been brilliant and we wanted to shout out some of you who’ve helped us get the new app live, including
Here’s a rundown of the new features as well as what’s coming next!
First of all, we’ve a new section in your Pure Planet app dedicated to cars. Not just for EV drivers now, but tools to help petrol and diesel vehicle owners make the transition to electric.
If you’ve already got an EV, you can pair it via ‘Smartcar’ and get dynamic insights based on history and user data.
For Members not yet driving an EV, the app now allows you to add your petrol or diesel vehicle details and visualise the environmental and financial benefits of owning an EV versus an internal combustion engine vehicle.
The new app also has a page called ‘Energy Usage’.
This is a redesign and upgrade of the energy usage graphs. Thanks to community members who’ve flagged this many times here. It’s been part of the Pure Planet Community ideas board for some time, and we’re very happy to see it go live.
In a few weeks’ time there’ll be some more improvements to the Energy Usage section, with new useful insights into how much energy you’re using at home.
This app release has also had a big redesign of existing features. The main menu bar now runs along the bottom of the homepage. We’ve taken the opportunity to also update the colours, and these will be brought to Pure Planet website and community pages too, over the coming months.
There’s a small number bugs that have been spotted:
- The energy usage on the new car page is showing usage in £ as pounds only, rather than as pounds and pence. This will be fixed by Wednesday, and it won’t need another app store update, we’ll be able to push a fix to the existing version.
- An issue in the Rewards page, where Members’ names aren’t displaying correctly - thanks
@25 quidfor flagging
- Some iPhone users are finding that tapping on ‘x’ in the top left corner to close a page is not responding. Thanks
@wozfor alerting us to this one. - FIXED in version 9.0.5
- Some Members are not able to look-up their car from the DVLA database in the ‘Car’ page. Thanks
@G4RHLfor flagging this one! We’ve identified that there’s a bug affecting hybrid car drivers.- FIXED 29/06/21
Seeing a ‘server error’?
We’re aware that not all Members are seeing a message to update to the latest version of the app when it’s available. Our tech team’s looking into this. If you’re seeing a server error in your app just head to the App store or Google Play store to update it to the latest version (which is version 9.0.0).
Community feedback on sending meter readings
Thanks to all community members who’ve given us useful feedback this week on the new app. One of the big ‘talking points’ we’re hearing is that we need to revisit and improve our ‘signposting’ to the ‘Send a meter reading’ function.
This will appear on your app’s homepage when the monthly reading is due. Like this:
But we understand that you also like to send meter readings at other times, too!
So, just to update everyone that our app team is looking into options of where we can put this feature, so it’s quicker and easier. As soon as there’s an update on this, we’ll share it with you for some feedback.
Weds 30 June update - we’ve released version 9.0.5
Just to let you know, we’ve released a new version of the app, to begin sweeping up some of the bugs that had been raised.
It’s version 9.0.5 for iOS and Android - remember, it can take about 24 hours for the update to reach the App Store/ Google Play store!
It includes a fix for the back/ ‘x’ button not working consistently on Apple devices.
Thanks to everyone for flagging any issues with us - we’re working through fixing them. This update is the first step!