We’ve released a new version of your Pure Planet app and web account.
A few improvements…
If we need a photo of your meter, we’ll make this clearer, sooner, when you’re entering your readings.
This is thanks to feedback from Members who let us know they’d take their readings, enter them in their account, then need to go back to their meters to take photos. We wouldn’t want you to have to disturb the spiders too many times!
We’ve also improved your ‘next payment’ info in the ‘Payments and billing’ section of your account, to make it clearer what your next Direct Debit amount will be in the case of having a temporary additional repayment plan in place.
And a couple of bug fixes…
- We’ve fixed an issue that was causing Members to see a blank screen when viewing their 6-monthly account review. Shoutout to
@Steventigerfor flagging this in the Community!
- We’ve fixed issues when you’re letting us know you’ve moved into a Pure Planet home, specifically the ‘go to summary’ link, and the ‘next’ button when selecting your move in date.
We’re also really excited to introduce our new EV web pages and partnership with EO charging - check out this post to read all about it!
That’s all for this update. Remember that it can take a few hours for the latest version of the app to appear in the App Store or Google Play store for everyone.