Believe it or not, we’re approaching the end of August, and with that, colder weather is looming…
We’ve posted a new blog all about thinking ahead to winter fuel bills - of course, this isn’t always the most fun thing to do, but it’s important, too.
At Pure Planet we don’t like our Members to build a large credit or debit with us - we vary the Direct Debit during the year. In the warmer summer months, when typically you use less gas and electricity, the DD payment is lower. And in winter, when the heating is on, the DD is higher.
The DD amounts change on 1 April and 1 October each year.
You can check what your DD is going to be from October in your app or online account, under ‘Balance & Payments’.
We do review your DD payments every six months, and look at your energy usage over a full 12 month period. This makes sure your payments align with your actual usage, keeps your account on track, and also helps meet Ofgem’s requirements not to build up large balances or debts on anyone’s account.
We know that some Members would like us to consider a flat DD rate throughout the year - for now, we think the seasonal rates work for the majority. We think the DD split keeps things fair, and helps avoid any large debts in Winter, too.
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Any questions? Let’s chat about them in the replies below!
You may also be interested in: how to register interest in our Warm Home Discount scheme 2020