We’ve announced an increase to our 100% Green Variable tariff Members’ rates for gas and electricity, and wanted to give you more information here in the Community.
Our variable rates - that’s the pence you pay per kWh of energy - are increasing in all regions, for electricity and gas.
There’s no change to our Membership fee (standing charge).
We’re letting our Members know four weeks in advance, to give you time to plan.
When do the new rates take effect?
The change to our variable rate for electricity and gas is effective from 22 June 2021 for all Members currently on the variable tariff.
New Members joining us from today - 24 May 2021 - will be quoted and join at the new rates.
Existing Members viewing ‘change tariff’ will see and be quoted at the new rates from today, 24 May 2021.
Existing Members looking to renew their tariff, or roll-off onto our Variable, will see and be quoted at the new rates from today, 24 May 2021.
What are the new rates?
For a typical dual fuel Member using the Ofgem average of 2,900kWh of electricity and 12,000kWh of gas a year, the increase is 9.3%, or £93 a year.
All our Members on our variable tariff will get an email over the next few days with the details about how their annual energy cost is affected.
We’re not changing any Direct Debits.
Why are we changing our prices?
Energy prices have shot up over the last 12 months - and have now reached record levels.
We know no-one likes a tariff increase, but wholesale gas prices are at their highest for three years; and electricity prices have reached record peaks.
Concerns about the economy, and the impact of COVID-19, kept prices low throughout 2020. However, as the vaccine rollout continues, the expectation of increasing demand for energy has been reflected in prices.
Why do different regions of the UK have different rates?
The difference in the cost across each geographical region is down to the cost of transporting gas and electricity to your home.
The costs are determined and applied by your Distribution Network Operator (DNO) and we pass these on at cost.
We don’t make money on the transport costs of getting energy to your home.
When did we last put up our prices for our variable rate?
Our last increase to the variable tariff was announced in January 2021, for electricity and gas.
Will prices change again in the future?
With our variable tariff, our prices can go down as well as up. If prices go down we’ll pass them on to Members immediately.
How does the Pure Planet tariff work?
For variable tariff Members, the Members’ rate is the per kilowatt (kWh) unit rate. It’s a pass through rate, based on wholesale costs, where you pay what we pay for your energy. There’s zero markup.
Our Membership fee is the standing charge. It’s the daily rate calculated and collected in 12 monthly installments each year. It covers: Your meter maintenance, our people costs, operating and systems costs, our low profit margin and VAT.
You can read more detail about that in our FAQs.
Will Direct Debit payments change?
No. We aren’t making any change to your Direct Debit payments as a result of this price change. We do regularly review our Members’ accounts and will be in touch if we need to adjust your payments to get you back on track.
Where do I view my tariff information?
In your Pure Planet app or web account, choose Menu > Tariff.
I joined Pure Planet on the variable tariff with Price Protection. When do the rates increase for me?
Our Price Protection gives people switching to Pure Planet’s variable tariff more reassurance. It means you’re protected from the price increase for two months.
This price change will take effect on the day you come off your Price Protection tariff, or 22 June, whichever is later.
There’s more information about the wholesale energy market on our blog.
Got any questions? Let’s talk about them below.
You may also like: Guide to the Pure Planet tariffs