The new 100% Green Fixed tariff which we announced last week is now open for all Pure Planet Members.
This means from today anyone on our variable tariff can switch, if you want to.
We’ll be sending out an email to everyone next week, too.
Of course you don’t have to switch. Many members have told us they would like to see us offer a fixed tariff, but we know it’s not for everyone.
If you want to check it out, go to the Tariff & Usage section in your Pure Planet app or web account, tap on ‘Change tariff’ and we’ll guide you through the steps. You’ll need to update your app to version 8.7.1 which has just been released, and remember that it won’t appear in Apple’s App Store straight away for everyone.
How much does the fixed tariff cost?
Why do different regions of the UK have different rates?
The difference in the cost across each geographical region is down to the cost of transporting gas and electricity to your home.
The costs are determined and applied by your Distribution Network Operator (DNO) and we pass these on at cost.
We don’t make money on the transport costs of getting energy to your home.
Does the Pure Planet 100% Green Fixed tariff have exit fees?
Yes. The exit fee is £30 per fuel. A fixed tariff gives our Members peace of mind, but it also means we’ll need to make sure we cover our costs. As with all fixed tariffs, exit fees don’t apply in the last 49 days. We’ve added an extra day, so there are no exit fees in the last 50 days.
Are there plans for more tariffs?
As from now we’ve got a variable tariff and a fixed tariff.
In January 2021 we’ll start offering a smart export guarantee tariff for people who generate electricity at their home (from solar panels, for example) and want to sell it back to the grid.
We’re also running an electric vehicles pilot and we may, as a result of that, offer EV drivers a different tariff, too.