I recently tried to switch to Pure Planet. Apparently my switch date is the 18th September, however this morning I received an email telling me that the switch had been 'blocked' by my current supplier.
How do I resolve this? Am I currently still switching?
Best answer by Mavis1
Sadly PP are not told why there is a block, if the current supplier says there is not one then all you just have to try again but check carefully the details to ensure the correct meters are being switched.