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Switching and communication

  • 29 July 2021
  • 1 reply
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Userlevel 1

Having started a switch to PP ten days ago I haven’t heard anything,  it would be good to be able to monitor progress if I’ve been successful or not ...or should I just go to Octopus..

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Best answer by Angelabikerbabe 29 July 2021, 18:09

Hi

When you say you've started a switch.....have you confirmed the switch via the verification email from PP? As per the following instructions:

If you haven't got the email.....have you checked your junk folder?

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Userlevel 7
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Hi

When you say you've started a switch.....have you confirmed the switch via the verification email from PP? As per the following instructions:

If you haven't got the email.....have you checked your junk folder?

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