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Switching

  • 11 September 2019
  • 2 replies
  • 272 views

Hi. I think I may have cancelled my switch to Pure Planet by mistake and am having problems contacting anybody. Does anybody have any suggestions?
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Best answer by woz 11 September 2019, 21:09

hi leso yes, go to help, ask wattbot type message the team and ask, you should be able to reapply but not sure if cancellation can be reset to start at same point in time.
is app or online saying it’s cancelled and have you had a confirmation email?
leso46;37370:
Hi. I think I may have cancelled my switch to Pure Planet by mistake and am having problems contacting anybody. Does anybody have any suggestions?
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hi leso yes, go to help, ask wattbot type message the team and ask, you should be able to reapply but not sure if cancellation can be reset to start at same point in time.
is app or online saying it’s cancelled and have you had a confirmation email?
leso46;37370:
Hi. I think I may have cancelled my switch to Pure Planet by mistake and am having problems contacting anybody. Does anybody have any suggestions?
leso46;37370:
Hi. I think I may have cancelled my switch to Pure Planet by mistake and am having problems contacting anybody. Does anybody have any suggestions?


Hi @leso46
Welcome to the community!
Are you wanting to restart the switch?

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