I need the switch reference number because I joined via a cashback site and they are requesting this
Checked all my emails supplied from PurePlanet and can't see anything.
I have just switched from Bulb energy so I need this reference number asap..within 7days or I will lose a lot of money.
Please can someone help ..
Best answer by 25 quid
OK, see if PP can tell you what to do...
In the app use the ☰ menu to Get help and support then Ask a Question. Now tell the Wattbot machine your situation. It likely won’t understand, so type Message the team to get the attention of a real human.
They should reply in a few days.