Solved

Stop switch to Pure Planet

  • 28 August 2019
  • 2 replies
  • 393 views

I have just switched provider to join Pure Planet.
Sadly I have just read that I cannot down load the app on my old laptop and my phone is not a SMART phone. Is this correct? :(
It looks as if I need to stop the switch to Pure Planet ASAP.
How do I contact the folks at Pure Planet?
What do I do? Thanks 🙂
icon

Best answer by Duppy 28 August 2019, 23:47

Hi lynhodnett,
Welcome to the community.
It used to be that Pure Planet accounts could only be accessed via the app, but they have now developed a website which utilizes all the features of the app. As long as you have an internet browser you can now log in at https://purepla.net/.
Hope this helps
View original

2 replies

Userlevel 7
Badge +8
Hi lynhodnett,
Welcome to the community.
It used to be that Pure Planet accounts could only be accessed via the app, but they have now developed a website which utilizes all the features of the app. As long as you have an internet browser you can now log in at https://purepla.net/.
Hope this helps
lynhodnett;36380:
I have just switched provider to join Pure Planet.
Sadly I have just read that I cannot down load the app on my old laptop and my phone is not a SMART phone. Is this correct? :(
It looks as if I need to stop the switch to Pure Planet ASAP.
How do I contact the folks at Pure Planet?
What do I do? Thanks :)


Hi @lynhodnett
Welcome to the community! Thanks for posting.:) @Duppy is spot on, you don't need a smartphone as everything can now be managed in a web browser.
Here's an FAQ about it.
Hope that helps!

Reply