I recently joined Pure. I already had a smart meter installed by my previous supplier. Correspondence from Pure asks for my meter readings. How do I get Pure to accept that I have a smart meter?
Best answer by Angelabikerbabe
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.
If you have smart meters from a previous supplier link/smets1 upgrade:https://community.purepla.net/smart-meters-and-ihds-33/if-i-switch-supplier-will-my-smart-meter-work-10329