I have just moved into a new house and switched the energy provider... my new energy provider said I needed to give pure planet an Energy Switch reference number..... how do I do this?
Best answer by 25 quid
That’s not a process that sounds familiar. You can normally swap to a new provider without any input from the current provider (unless you owe them money). See
When you move into a new house, you become the deemed customer of the previous supplier (PP I assume). So make sure you setup a new account to initially pay PP before switching to your preferred supplier.