readings

  • 16 September 2019
  • 2 replies
  • 292 views

I keep reading how i need to open my account and can see where i should press to input readings, but it is not bring anything up to press, just picturws of faces? Please advise

2 replies

Userlevel 7
Badge +8
Hi, are you opening the app or the website?
Userlevel 7
Badge +9
Mandchris;37669:
I keep reading how i need to open my account and can see where i should press to input readings, but it is not bring anything up to press, just picturws of faces? Please advise


Sorry to add to angelabikerbabe's question... Have you already switched to Pure Planet, or are trying to start the process? I only ask because when you switch, you don't get asked for your meter readings until the end of the process, after 17 days.

Welcome to the Pure Planet community, by the way! Lots of people here who will do what they can to help...

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