My account opens as of today. I have a smart meter so I believe you can get opening readings from there. I did submit my electricity opening reading but the gas from my smart meter reader was stated in terms of kwh rather than units m3. Do you have the info you need from the smart meter?
Best answer by Mavis1
Hello and welcome.
It is unlikely PP will get the readings as they are not allowed to access the meters until the switch has completed.
Are you taking the readings from the actual meters as these will give the reading in m3 its best not to use the in home display as it may give incorrect info.