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Moving Home

  • 23 July 2021
  • 1 reply
  • 12 views

I gave successfully submitted my meter readings and received a refund for my energy but cannot action my switch to the new property???  I have been tryIng  since moving in on 30th June requesting a new quote but it won’t let me proceed past the summary section.  I have submitted a complaint but heard nothing!  Can anyone help?

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Best answer by 25 quid 23 July 2021, 19:19

Hi @Barnsdale11,

How frustrating! There are reports people getting stuck at some screens. A screenshot would be really helpful so we can offer advice… 😉 

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1 reply

Hi @Barnsdale11,

How frustrating! There are reports people getting stuck at some screens. A screenshot would be really helpful so we can offer advice… 😉 

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