I have taken over ownership of a property that my family and I will be living in, where Pure Planet is the provider.
Can someone please inform me how I can ensure everything is in order, provide meter readings, check my billing details are correct etc etc
If I don’t hear back here that doesn’t leave me with much choice other than to instruct another provider to assist in switching.
Best answer by Jon1
What you need to do is download the app onto a suitable device. Once this is done then simply follow the instructions to switch, get a quote etcetc.( Its still called a switch ) once complete you use the app to manage your acct and give readings and so on.
PP is app based only and all contact is via the app. Differant from the norm but also cheaper. Hope you stay.