I was over £700 in credit Then now I have changed supplier and I am told I am a only in credit £24 ? Also this electric bill states 514kw day and last year 16kwh day for the same period
I contacted green network energy they rang me up said the call is recordered and asked me for a reading
I have day and night time rates
I have them a reading over the phone and they said that's right?
How can I have used that amount
I am not sure and just don't want to be ripped off
Thanks for any help
Best answer by woz
your post is a bit confusing so you may not get the right answers.
If you changed from gne to pure planet your credit doesn’t move with you. Once gne agree your opening readings they will or should refund whatever credit you have left.- or have i completely misunderstood?
Can you clarify whether you have moved from gne to pp, or if not what is your situation?