i moved into charity and took responsibility on 17/09/2020. Now i need to put the details on my name to setup my account number so that in future i can pay the bills
Best answer by Gwyndy
Welcome to the Pure Planet community, I’m not totally sure what you mean by ‘you moved into charity,’ so if this is incorrect, please feed back.
If, as I suspect, you are saying that you have moved into a property currently supplied by Pure Planet, and have therefore become a ‘Deemed Customer’ please see the guide here https://community.purepla.net/moving-home-42/moving-in-property-supplied-by-pure-planet-10312
The community cannot set up your account for you.