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  • 1 August 2020
  • 1 reply
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Hi, I'm moving in earlier than expected and my supply doesn't start until 7 days from now. I know that the previous energy supplier has already been cancelled, will I be without energy for a week until my supply starts?

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Best answer by Jon1 1 August 2020, 17:21

Hi kesia. 

While you are waiting for the switch to complete you are a deemed customer of the current supplier, so all that will happen is they will charge you for the little bit of usage from now until the switch date. 

May be worth taking pictures of meter readings to help ensure you are charged correctly for this small amount of energy used.

You wont be without power

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Hi kesia. 

While you are waiting for the switch to complete you are a deemed customer of the current supplier, so all that will happen is they will charge you for the little bit of usage from now until the switch date. 

May be worth taking pictures of meter readings to help ensure you are charged correctly for this small amount of energy used.

You wont be without power

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