Best answer by woz
Have a look HERE
"If you find Pure Planet through a PCW you can get a quote and follow the steps to add all your details there (including your DD details). We'll then send you a verification email - once you verify your email, we'll start your switch."
not sure where you're up to, have you had the mail?
Ive tried twice now to switch to this company via the martin lewis website, first was rejected as my current provider was being a pain, I was asked to try again. I did so a week ago and have heard nothing? Can anyone help me out as if this is not going ahead, I need to look to an alternative provider, thanks