Is anyone switched yet?

  • 13 January 2022
  • 3 replies

Userlevel 1

I was switched to Shell Energy around the time I was moving home. Therefore my supply stopped anyway but was in credit with PP. I am awaiting being switched to Shell in order to receive my credit back as a refund yet still awaiting this (around £250!). Anyone else had a similar experience and can advise?


thanks in advance



Best answer by Lapa 13 January 2022, 19:37

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3 replies

Userlevel 7
Badge +5

Hi Dan they are still waiting for credit info. shell posts a weekly update on their website which may be of interest to you. Though I must admit not much has changed since the new year. Hopefully won’t be much longer. 

Userlevel 1

Thank you Lapa!


It feels like an age since the switch was initially confirmed and maybe I’m being impatient!


Thank you for the advice regarding their website. I’ll keep an eye on this. Thank you again 😁

Userlevel 7
Badge +5

You are very welcome.