Info. required

  • 14 October 2020
  • 1 reply

Please could you let me know if you have all the info you need from me to do the switch from my existing supplier EON? Did you get my info from ‘Which? Switch?’ Can you confirm the quote they gave me from my actual usage?

1 reply

Userlevel 7
Badge +9

Hi @DavidR13 

Welcome to the Pure Planet community!

When you post here you are not talking directly to Pure Planet, but to their customers. But often they are a helpful bunch!

Basically if you've not been asked by Pure Planet to verify your email and received a welcome pack by email, your switch is not happening.

I'll post an FAQ here which might be helpful - and I know others will chip in…