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in the process of switching to you but havent heard a thing?

  • 1 October 2020
  • 4 replies
  • 48 views

I did a switch through Quidco around 20/9 and haven’t heard anything from you, is this going through?

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Best answer by 25 quid 1 October 2020, 13:06

Hi @Kayjo,

Check you confirmed the switch. The switch would stall until you do this step...

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4 replies

Hi @Kayjo,

Check you confirmed the switch. The switch would stall until you do this step...

Userlevel 7
Badge +9

If it has gone through ok you get a welcome pack by email, later you are asked for meter readings, and after 17 days your switch is completed and your first direct debit is taken. So if you haven't heard anything, your switch hasn't been started. See if this helps:

https://community.purepla.net/switching-supplier-30/switching-to-pure-planet-from-a-price-comparison-website-10438

Teehee. The same link that I posted Stephen. 😊

Userlevel 7
Badge +9

Teehee. The same link that I posted Stephen. 😊

So sorry! I didn't twig you had posted a link behind confirmed the switch... Put it down to old age or stupidity. I'm too old to know the difference...

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