So still waiting for my credit back. Is it time to contact the ombudsmen?
Or sit and hope?
Or forget about the money I'm owed?
Talk about staffing about....
Best answer by Strutt G
Not hard to feel your frustrations....
I will only comment on what the ombudsman will say and only hope that PP Picks this up sooner rather than let this fester.
The ombudsman will review your evidence advising that if you have been disputing for more than 8 weeks they may be able to help you. Once they have carried out their review, they will send you a draft report which you can then check to make sure you are happy. When you start the process they will lead you through....endeavouring to resolve any deadlock!