Question

How to register as a joint account ?


i would like the meter on my name as well as my partner’s name is there a way?


6 replies

Userlevel 7
Badge +8

Hi
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.

You can add a person to an account but they won't show on the statement. 

https://community.purepla.net/changing-account-details-51/add-name-to-account-10367

 

Thank you for your help Angelabikerbabe 

 

i would like to add a person on the statement  not just to access the account

 

thank you once again

Userlevel 7
Badge +8

Thank you for your help Angelabikerbabe 

 

i would like to add a person on the statement  not just to access the account

 

thank you once again

Don't think this is possible atm, unless any other community member can advise  otherwise. 

Userlevel 7
Badge +11

@shabroz

As far as I know it isn’t possible as only one person is responsible for the credit (bill).

(This has been asked previously)

Are you on a fixed or a variable tariff?

 

I’ve a vague memory @Marc answered this before and said a second name couldn’t be added to the statement itself for ‘reasons’ - those ‘reasons’ were outside Pure Planet’s control - Data Protection or Credit Reference Agencies I think.

I can’t find the post now.

I’ve a vague memory @Marc answered this before and said a second name couldn’t be added to the statement itself for ‘reasons’ - those ‘reasons’ were outside Pure Planet’s control - Data Protection or Credit Reference Agencies I think.

I can’t find the post now.

Yes that’s right @Gwyndy 

:slight_smile:

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