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How do I cancel a switch?

  • 11 November 2020
  • 2 replies
  • 40 views

I want to cancel my switch to this company ,please help

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Best answer by Marc 11 November 2020, 19:17

Hi @Christine d 

Welcome and as @woz says don’t panic.

Make sure you’re logged into your PP app or web account and you can press the cancel button.

This guide has a step-by-step :thumbsup:

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Userlevel 7
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hi @Christine d 

more details would help.

If you’ve not responded to an email asking you to verify your switch then the switch won’t happen.

If you have verified and you’re within the cooling off period you simply need to log into your account where there will be a cancellation button.

Post back with details of what you’ve done so far more help will be forthcoming, but most of all don’t panic and have a read of this thread

https://community.purepla.net/joining-and-switching-13/false-advertizing-11566?postid=67550#post67550

Most of all Don’t Panic!

Hi @Christine d 

Welcome and as @woz says don’t panic.

Make sure you’re logged into your PP app or web account and you can press the cancel button.

This guide has a step-by-step :thumbsup:

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