In the process of switching to PP. The app won’t work on my phone so I need to access Wattbot online. If I go to https://purepla.net/support I can see
“Hello. I'm WattBot,
your digital assistant.
Ask me anything! I'm backed up by our team of energy experts in Bath, who work Monday—Friday 9am—5.30pm”
but it’s just dead text and Wattbot icon - no link or anything to click on - so how do I communicate with PP??
Best answer by Dunroving
- if you then click on “Ask a question”, type, “Message the team”, and then type your message, they will get back to you normally within 1-2 business days.