I switched to Pure Planet on uSwitch 3 weeks ago. Have not heard from you and am now paying a higher rate on British Gas having come off my deal. Should I wait or cancel my switch?
Best answer by stephenrand
If I was you, I would go back to USwitch and ask why you haven't heard from Pure Planet. Or start the switch again, and look out for the verification email.
And it takes 17 days for the switch to go through, so even if it had started on 24 March you would still be with BG for a couple more days.