I cannot see the option to Cancel my switch. I had cancelled my switch a few weeks back and i still got an email that my switch away from pure planet is complete!! Can some one help me?
Best answer by Duppy
But I had asked Pure planet to stop my switch. How did the switch still happen
If you are switching away from Pure Planet you needed to tell the supplier that you were switching to to stop the switch . Pure Planet can only block a switch if it was an erroneous transfer or they had some other reason such as a high debit amount in the account