I am currently with boost(OVO), ive lost trust in the company because of the changes they intend to make, im concidering a switch...but i have smets 1 meters for gas and electric..how do i change suppliers ?, Can anyone help !
Best answer by woz
Your tariff doesn’t appear to be dual rate as far as I can tell, I think your issue is you’re apprehensive about switching, but there is nothing to it.
I presume you don’t have a pre-payment meter? (the photos seem to verify that’s the case?) I’m asking because the tariff name is called PAYG? If you do post back for further advice.
The only thing you need to be careful of is to check that your existing tariff doesn’t have penalties for switching out, if it does they can’t be charged if you switch 49 days or less from the end of your fixed contract if it is a fixed contract.
As I said and
There is Lots of info about how to join
It will take up to 6 weeks before your existing supplier produces a final bill, you’ll take 17 days to switch from when you start the switch, you’ll pay 2 suppliers for a short while until your final bill is produced but you’ll get any overpayment back.
If you need further help/advice post back.
If you have a mobile phone or tablet download the PP app but you can run the account from your computer.
and make sure you verify the account or your switch won’t happen (you’ll get an email)