Vaguely recall possibly mentioning this some time back, but can’t find anything now, hence starting a new thread, as not sure if I just “thought” it .
But basically, I just wanted to propose the idea of a slight word change. When I go into the main menu, and open “Tariffs and Usage”, think that’s what it’s called, it gives you the option to “Change Tariff”.
Now, I’ve been a member for over three years, but no lie, when I very very occasionally go here to view other PP tariffs, I’m still to this day, reluctant to click, in case it starts the ball rolling of switching my tariff! The way it’s worded implies you’re ready to switch, rather than just wanting to browse the options.
I was thinking, maybe it could change to something like “VIEW Tariffs” or “OTHER Tariff options” ♀️. That way, it indicates you’re not committing to anything, you simply want to look at your options.
Secondly, but all combined still, when it lists the tariffs, it includes your own, current tariff and gives option to select this, as if it’s a new tariff. It would read better if it simply listed the (in my case) ONE other option, ie fixed rate tariff, and didn’t also show me the variable, as Im already on that anyway.
When I came back to the homepage, happy that I am definitely on the correct tariff for my needs, I then see this little thingamebob hovering over me moonies
But IMO I don’t think its really necessary at all ♀️as it might scare newbies into thinking, by simply browsing, , they've instigated potentially switching.
Only simple things, but thought worth raising on this Sunday afternoon