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Implemented

post an example of a consolidated bill in the FAQ with notes to explain what and why

  • 12 February 2020
  • 5 replies
  • 58 views
Votes
woz
Userlevel 7
Badge +10
  • woz
  • Rocket Scientist
  • 9760 replies

Idea Status: Implemented


PP should post an example consolidated bill with diagrams and notes to help customers who receive one but can't understand how to work out what it means and why.
it may mean posting some sample statements which it's correcting with it for reference.

5 replies

Marc
Rank
This feels like a really good idea @woz 👍

There's an FAQ which is here. Some screenshots of examples of a consolidated bill would be useful here, right?
woz
Userlevel 7
Badge +10
Yes I knew about that, it def. needs some real examples and explanations diagrams etc.
Marc;48574:
This feels like a really good idea @woz 👍

There's an FAQ which is here. Some screenshots of examples of a consolidated bill would be useful here, right?
Nataly
Rank
Hey @woz

Just to let you know I'm working on this as part of our FAQ review for when we move to the new platform - the FAQ will be updated to include screenshots/explanations from an example consolidated statement 👍
woz
Userlevel 7
Badge +10
Thanks for the update.
Nataly
Rank

New FAQ detailing consolidated statements is here - thanks for the suggestion @woz :thumbsup:

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