Implemented

post an example of a consolidated bill in the FAQ with notes to explain what and why

  • 12 February 2020
  • 5 replies
  • 41 views

Userlevel 7
Badge +11
  • Rocket Scientist
  • 11250 replies

Idea Status: Implemented


PP should post an example consolidated bill with diagrams and notes to help customers who receive one but can't understand how to work out what it means and why.
it may mean posting some sample statements which it's correcting with it for reference.


5 replies

This feels like a really good idea @woz 👍

There's an FAQ which is here. Some screenshots of examples of a consolidated bill would be useful here, right?
Userlevel 7
Badge +11
Yes I knew about that, it def. needs some real examples and explanations diagrams etc.
Marc;48574:
This feels like a really good idea @woz 👍

There's an FAQ which is here. Some screenshots of examples of a consolidated bill would be useful here, right?
Hey @woz

Just to let you know I'm working on this as part of our FAQ review for when we move to the new platform - the FAQ will be updated to include screenshots/explanations from an example consolidated statement 👍
Userlevel 7
Badge +11
Thanks for the update.

New FAQ detailing consolidated statements is here - thanks for the suggestion @woz :thumbsup:

Reply