Not for us

New forums, or sub forums? for meter upgrades questions

  • 14 February 2020
  • 3 replies

' Morning.

Marc and Nataly may be about to hate me, sorry.

I went to answer this

And for the life of me, although I'm convinced 'cable to meter' upgrades have been asked about before, I could not find the posts.

Therefore, I wondered, do we:

1: Need a 'meter upgrades' forum/subforum?

2: Need to merge all these 'meter upgrades' into one thread?

Just a thought.

And my apologies in advance if you go for the 'one thread' idea and have to 're-quote' all the posts to make sense - been there, done that, we didn't get t-shirts.

Kindest Regards (Honest)


3 replies

Hi @Gwyndy

Thanks for posting this idea. Interesting, and def has potential.
There's probably a few other topics that deserve their own sub-section.
To avoid having empty sub-sections we tend to wait until there's loads of posts about a specific topic somewhere, and drag them across.

Hey @Gwyndy 

From Community feedback we’ve created a new WattBot chat journey that takes people through meter issues and meter upgrades, which has really helped with these situations! 

Since creating that, it doesn’t feel like a new sub-section in the Community would generate many posts - hopefully that’s a good thing as it means Members are finding the help and info they need :grinning:

For that reason I’m changing this one to ‘not for us’. 

Thank you for sharing the idea :raised_hands:

Thank you for the update @Nataly