Implemented

Link to the community within the help and support dropdown menu of the app


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  • Rocket Scientist
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I thought I'd suggested this a while ago, maybe not, it would be useful and I think logical to have a link to the community within the help and support section of dropdown menu of the app.

(especially when the community moon disappears, but that's not the main reason)


20 replies

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I'm having to access the Community via the Help and Support Tabs and then click FAQ, as I am a 'lost mooner' !!!
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me too...that opening page is crying out for a new moon...
David j;55640:
Ive just joined the “Lost Mooner” club also ☹️
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Scubaseahorse;55587:
I'm having to access the Community via the Help and Support Tabs and then click FAQ, as I am a 'lost mooner' !!!


Ive just joined the “Lost Mooner” club also ☹️
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We need to start a lost mooners community page 😂😂😂
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Scubaseahorse;55587:
I'm having to access the Community via the Help and Support Tabs and then click FAQ, as I am a 'lost mooner' !!!


I find it's easier to put a shortcut to the community page on your home screen.
I use Chrome on Android, when on the home page, go to the menu ( three dots ) and scroll to add to home screen, press, you can rename and place wherever you wish
​​​​​​​

That photo caption truly made me laugh, thank you @25 quid :joy:

Less laughter because of the trying to connect message - has it loaded ok now?

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I should add that although there is an FAQ link it doesn't take you to the community home page.
woz;55552:
I thought I'd suggested this a while ago, maybe not, it would be useful and I think logical to have a link to the community within the help and support section of dropdown menu of the app.
​​​​​​​
(especially when the community moon disappears, but that's not the main reason)
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oh the temptation...you know you shouldn't have suggested that..
too late...
​​​​​​​
Userlevel 7
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Im a lost mooner also, hope its back soon.

Hey all

Is everyone now ‘remooned’? :laughing:  Great tip too from @Duppy about adding a link to your homepage.

Back to the original idea. To clarify something - there’s a link to the community from the app homepage (the infamous ‘moon’ or a ruder description I’ve seen @Bev use before!!) and there's also a link form the ‘Get help & support’ page. 

Was this a temporary idea during the lost moon phase?

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I’m LOL but I honestly have no idea what you’re referring to 🤭🤭🤭🤭🤭😳. Moon? Eeeerm, no dunno 🤔🤔🤔Marc

Haha, my moons are on strike!

He no workie

 

Hey @25 quid @Bev 

Our Tech team performed a few server restarts throughout yesterday - that’d explain the screens you both posted! 

@25 quid is it working now?

@25 quid is it working now?

Seems to be alive again. Another victory for turning it off and on again...

Duppy;55653:
I find it's easier to put a shortcut to the community page on your home screen.
I use Chrome on Android, when on the home page, go to the menu ( three dots ) and scroll to add to home screen, press, you can rename and place wherever you wish
​​​​​​​


Nice! Good tip @Duppy
💪
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woz;55677:
oh the temptation...you know you shouldn't have suggested that..
too late...
​​​​​​​4311

Hahaha 😂😂😂
Userlevel 7
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Duppy;55653:
I find it's easier to put a shortcut to the community page on your home screen.
I use Chrome on Android, when on the home page, go to the menu ( three dots ) and scroll to add to home screen, press, you can rename and place wherever you wish
​​​​​​​

Thanks @Duppy - I've done that until i am 'remooned' 🌚
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Snap around 1910. Took photo but just as it clicked, it worked! 😂😂😂

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Oh and again. Twice. Then third time lucky, I’m in 👍

Must be some maintenance work, maybe 🤷‍♀️

 

Still no workie for me today @Nataly… 

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