Status: New
I thought I'd suggested this a while ago, maybe not, it would be useful and I think logical to have a link to the community within the help and support section of dropdown menu of the app.
(especially when the community moon disappears, but that's not the main reason)
Link to the community within the help and support dropdown menu of the app
Userlevel 7
+10
Userlevel 7
+4
I'm having to access the Community via the Help and Support Tabs and then click FAQ, as I am a 'lost mooner' !!!
Userlevel 7
+9
Im a lost mooner also, hope its back soon.
Userlevel 7
+8
I'm having to access the Community via the Help and Support Tabs and then click FAQ, as I am a 'lost mooner' !!!
Ive just joined the “Lost Mooner” club also ☹️
Userlevel 7
+10
I should add that although there is an FAQ link it doesn't take you to the community home page.
I thought I'd suggested this a while ago, maybe not, it would be useful and I think logical to have a link to the community within the help and support section of dropdown menu of the app.
(especially when the community moon disappears, but that's not the main reason)
Userlevel 7
+10
me too...that opening page is crying out for a new moon...
Ive just joined the “Lost Mooner” club also ☹️
I'm having to access the Community via the Help and Support Tabs and then click FAQ, as I am a 'lost mooner' !!!
I find it's easier to put a shortcut to the community page on your home screen.
I use Chrome on Android, when on the home page, go to the menu ( three dots ) and scroll to add to home screen, press, you can rename and place wherever you wish
Userlevel 7
+4
We need to start a lost mooners community page 😂😂😂
Userlevel 7
+10
oh the temptation...you know you shouldn't have suggested that..
too late...
too late...
Userlevel 7
+4
oh the temptation...you know you shouldn't have suggested that..
too late...
4311
Hahaha 😂😂😂
Userlevel 7
+4
I find it's easier to put a shortcut to the community page on your home screen.
I use Chrome on Android, when on the home page, go to the menu ( three dots ) and scroll to add to home screen, press, you can rename and place wherever you wish
Thanks
- Community Manager
- 6527 replies
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10 June 2020
I find it's easier to put a shortcut to the community page on your home screen.
I use Chrome on Android, when on the home page, go to the menu ( three dots ) and scroll to add to home screen, press, you can rename and place wherever you wish
Nice! Good tip
💪
- Community Manager
- 6527 replies
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29 September 2020
Hey all
Is everyone now ‘remooned’? 
Great tip too from
Back to the original idea. To clarify something - there’s a link to the community from the app homepage (the infamous ‘moon’ or a ruder description I’ve seen
Was this a temporary idea during the lost moon phase?
Userlevel 7
+9
I’m LOL but I honestly have no idea what you’re referring to 🤭🤭🤭🤭🤭😳. Moon? Eeeerm, no dunno 🤔🤔🤔Marc
Haha, my moons are on strike!
- Community Manager
- 2742 replies
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29 September 2020
That photo caption truly made me laugh, thank you 
Less laughter because of the trying to connect message - has it loaded ok now?
Userlevel 7
+9
Snap around 1910. Took photo but just as it clicked, it worked! 😂😂😂
Userlevel 7
+9
Oh and again. Twice. Then third time lucky, I’m in 👍
Still no workie for me today
- Community Manager
- 2742 replies
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30 September 2020
Hey
Our Tech team performed a few server restarts throughout yesterday - that’d explain the screens you both posted!
Seems to be alive again. Another victory for turning it off and on again...
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