Working on it

Improved energy graphs and usage comparison

  • 10 October 2020
  • 31 replies
  • 152 views

I really would like you to improve the usage graphics on your app so that I could see annual comparisons of usage say in the form of a bar chart by month this year compared to last year.


31 replies

Userlevel 7
Badge +11

@David and Ruth Many have asked before, and I think  it could do with a nudge.

On the other hand it’s likely that no two will  agree on an actual implementation.

I  suggested something similar a very log time ago as have others. Even if they didn’t do this the implementation now isn’t very good (in my opinion). It’s like it is because it’s been dumbed down but I think this is an underestimation of what many more savvy customers really want.

I keep a spreadsheet.

@Nataly Should this be moved to the feedback section?

Hi @David and Ruth 

Thanks for posting this idea. Annual comparisons are def in the plans! :thumbsup:

As @woz has said, we’ve had a lot of feedback on this in our feedback section of the PP community. But I think it’s the first time it’s been posted in the ideas board, so it we can leave it here. That way other Members can see it’s being worked on, and we’ll post more regular updates as we get closer to getting something better/new.

Top of my wish list would be for the app to show my consumption in real time. Having daily readings data and graphs would be really useful to see my pattern of usage.

I appreciate that I will get this in due course on a month by month basis (I'm a relatively new customer) but daily figures would be good. 

The IHD is OK but not that convenient.

One would think it must be possible to have an app, or a supplier’s app is modified, that picks up the readings from a smart meter but then does it not sent the readings out on the cellular network? However, even if it does the supplier ought to be able to configure its system to send the readings back over the internet for the user to read in his app, and to save in a log if he or she wishes. Something for PP to consider. Good idea. Much more useful than having a not very helpful display. Indeed, this approach would make it easier to log when the kettle is switched on or the tumbler drier.

I am not a programmer but as PP has the readings coming in all the time from smart meters , and has to record them for accounting purposes it surely is not too complex to set up the system so that a copy is relayed back to  the user.

Userlevel 7
Badge +8

One would think it must be possible to have an app, or a supplier’s app is modified, that picks up the readings from a smart meter but then does it not sent the readings out on the cellular network? However, even if it does the supplier ought to be able to configure its system to send the readings back over the internet for the user to read in his app, and to save in a log if he or she wishes. Something for PP to consider. Good idea. Much more useful than having a not very helpful display. Indeed, this approach would make it easier to log when the kettle is switched on or the tumbler drier.

I am not a programmer but as PP has the readings coming in all the time from smart meters , and has to record them for accounting purposes it surely is not too complex to set up the system so that a copy is relayed back to  the user.

Hi @G4RHL 

It's is possible and Octopus energy do just that, when I was trying convince my son to switch, I showed his the graph on the usage page, he just laughed and showed me his app, it shows minute by minute usuge if you set it up right. He has virtually everything connected via a smart hub, he switched on an appliance and almost immediately you could see a spike. It can be done

Top of my wish list would be for the app to show my consumption in real time. Having daily readings data and graphs would be really useful to see my pattern of usage.

I appreciate that I will get this in due course on a month by month basis (I'm a relatively new customer) but daily figures would be good. 

The IHD is OK but not that convenient.

Hey @DJGShef 

Nice one for this feedback. I’ve added it to an existing thread in our Ideas Board - just to avoid doubling up. :thumbsup:

Userlevel 2

In the app Tariff & Usage page with Compare Usage selected, you can use the button to change between £s and kWh numerically, but the graph only ever shows kWh. Could the graph switch to £s too when selected on the button?

Sounds like a fair observation @Botster. However, I suppose the shape of the graph won’t change, other than a vertical shift due to the membership fee.

There’s also hope the graph will grow axis labels too. So maybe two birds one stone...

Userlevel 2

I disagree. The shape of each graph will change in moving from energy to cost because there is a different cost per energy unit so the different graphs would allow assessment of different factors. By way of example my December energy and monetary costs were:

E - 651kWh and £99.26

G - 1488.6kWh and £42.09

From a global, environmental perspective I need to reduce our use of gas energy. From a financial perspective, I need to reduce the amount of electricity we use.

Userlevel 2

And, as the data and graph format already exist, I would expect it could be a quick and easy win. Perhaps?

If this happened, wouldn’t the graph need to compensate for increases/decreases in unit cost?

Userlevel 7
Badge +8

If this happened, wouldn’t the graph need to compensate for increases/decreases in unit cost?

That's when it becomes a minefield and impossible to compare usage. At least keeping it to kWh it is constant ( apart from the slight difference in calorific value )

Userlevel 2

@Gwyndy and @Duppy 

There would be no difference seen as the app already takes that into account. It already outputs a monetary cost each month, in the same way that it outputs energy used; I’m asking for a money graph to accompany those figures in the same way there is an energy graph.

Userlevel 7
Badge +11

I disagree. The shape of each graph will change in moving from energy to cost because there is a different cost per energy unit so the different graphs would allow assessment of different factors. By way of example my December energy and monetary costs were:

E - 651kWh and £99.26

G - 1488.6kWh and £42.09

From a global, environmental perspective I need to reduce our use of gas energy. From a financial perspective, I need to reduce the amount of electricity we use.

@Botster Aside from other issues mentioned above (vertical shift due to mem fee etc, and seeing an axis correctly labelled)  sorry to be a bit thick here, (said genuinely) but how would displaying a £ sign instead of kWh impact upon your wish to reduce your environmental impact? I genuinely can’t see that issue. I can however see the need for much needed improvements in the chart displays (as previously discussed).

In the interim wouldn’t a spreadsheet be a better way to assess it?

@Botster, I think you’re right! The graph could be different as energy usage mix changed through the year. 

Userlevel 7
Badge +11

@Botster @25 quid 

I agree the chart needs proper scaled overlays and scrollability (is that a word?)

Some great news! We are now working on this and I hope to have some designs to share pretty soon! :blush:

Also @Botster just so you know, I’ve merged your idea into this one as they’re about the same thing :thumbsup:

Userlevel 2

Some great news! We are now working on this and I hope to have some designs to share pretty soon! :blush:

Also @Botster just so you know, I’ve merged your idea into this one as they’re about the same thing :thumbsup:

Thanks @Marc. Coincidentally I came on after a message from @Nataly prompted a revisit to check on progress and I couldn’t find it. Now all sorted, thanks.

Badge +3

I was wondering if it would be possible to extend the graph display in the Tariff & Usage section to say 15 months?

It would be great to be able to compare stats with the same period last year at a glance. 

Or even give users the ability to scroll left & right to view the high level stats?

I appreciate we have access to the monthly statements, but it’s quite a lengthy and tedious process to have to scroll through all your monthly statements just for an overview.
 

 

Userlevel 7
Badge +11

@myauntie 

no consolation I know but this has been asked for previously, I suspect it’s work in progress.

Of course it won’t apply unless you’ve been a customer for over a year as PP can’t use your legacy data from other companies (as far as I know).

Badge +3

Oops. Thanks @woz - I did try searching for it before posting, looks like I wasn’t thorough enough 😬

Userlevel 7
Badge +11

Oops. Thanks @woz - I did try searching for it before posting, looks like I wasn’t thorough enough 😬

@myauntie 

LOL, I can’t find it either...I’m sure you were thorough enough!

I do know it’s been mentioned because I was involved; it was quite a while ago and there were various comments about the scaling and the marking on axes etc. As it stands it’s too dumbed down and not terribly informative or easy to read and as you say being able to compare year on year would be good if only to depress yourself.

Hello @myauntie 

Just to let you know I’ve merged your idea into this existing one! Yep, we are indeed working in this.

Improved energy usage graphs is a popular request! :slight_smile:

Badge +3

Great - thank you @Marc 

Hey everyone, 

We know this is a really popular idea, so just wanted to let you know a few of the elements that’ll be included in the improvements...

A Y axis and an X axis, I’m sure you’ll be pleased to hear!

The ability to toggle between monthly and yearly (yes, yearly!:grin: ) usage in both £ and kWh - with plans for this to evolve into daily and half-hourly, too, in future. 

The ability to switch to ‘list view’ if you don’t want to view a graph. This is to aid screen reader technology too, to make sure the info is accessible. 

We’ll of course share more info when we can :thumbsup:

Reply