Implemented

does this need amending ?

  • 10 January 2019
  • 4 replies
  • 49 views

Userlevel 7
Badge +11
  • Rocket Scientist
  • 11252 replies
Idea Status: Implemented


https://community.purepla.net/content/142-How-do-I-change-my-payment-amount#tkb_start

How do I change my payment amount?



We will monitor your usage, and amend your payments if they are too high or too low. Currently, members do not have an option to amend payments manually.
It isn't helpful, it should say if you want us to review your payments please ask through help in the app etc.

4 replies

Hi @woz
Members can't amend DD amounts in the app. They can change payment dates and bank details.
Is it a bit too vague?
Userlevel 7
Badge +11
hi marc
I didn't say you could change payments in the app, I'm suggesting clarification in the statement rather than a dead-end.
Marc;22755:
Hi @woz
Members can't amend DD amounts in the app. They can change payment dates and bank details.
Is it a bit too vague?
Ah, I see what you're saying @woz 🆙
You mean a bit more info on how to contact PP if you want to amend DD payments?
Userlevel 7
Badge +11
Yes
(that was my shortest answer to date until I wrote this second line)
Marc;22841:
Ah, I see what you're saying @woz 🆙
You mean a bit more info on how to contact PP if you want to amend DD payments?

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