I think a specific "What happens when I leave Pure Planet" FAQ in Payments & Billing section is needed.
It should have final bill timescales (and why)
Details of what happens to account access
What happens if you re-join
What to do if you need support after you’ve left
and anything else you can think of that’s relevant
. It could be also added to the billing section, after all there is no harm in duplicated routes to the same info.
This is about where you would logically expect to find the information, I expected to find it there,
(now awaiting being shot down in flames….)